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Everyone is impacted by COVID-19. If you need assistance or more information, visit the COVID-19 Corona Virus South Africa Resource Portal.

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What Our Clients Say About Us

Here you can find all our compliments which are listed in chronological order below…

May 22, 2020

Sibusiso Buthelezi

"Good client service needs to be appreciated! You guys are the best...Thank You."

May 18, 2020

Duduzile Mpanza

"I spoke to Mr Athembele about my new policy. His service was very good. Thank you."

May 17, 2020

Thandinceba Mayime

"Great client service - 10 out of 10!"

May 16, 2020

Dimakatso Mofokeng

"10 out of 10 Sales Team!"

May 13, 2020

Pamella Mduba

"The claims agents assisted me with my claim which had so many ups and downs. They were able to calm me down when I was having a difficult time with the first repairer and were very understanding and helpful after I had moved my car to a different repairer. I am so thankful to each of them and command their spectacular service."

May 8, 2020

Chevonne Breda

"Your agent was very helpful and she had a lovely personality."

May 7, 2020

Fairlady Ndlovu

"Thanks a lot! I had good communication with you now I'm a new client with PMD."

May 7, 2020

Louis Bezuidenhout

"I recently enquired with PMD for a competitive quote on car insurance. I was assisted by Mandla, an extremely helpful individual. This was the most efficient quotation process experience of all quotes I have received, after searching for over a month. Thank you for the great service."

May 7, 2020

Mxolisi Nzuza

"I am writing this to personally compliment you on the exceptional customer service delivered me today over the phone. The sales staff at Prime Meridian Direct are very professional. They know their products very well and listen to each and every query with patience and then provide a clear explanation to any questions raised. I would like to congratulate the competent staff for providing me with the exact solution that I was looking for, a comprehensive vehicle insurance policy."

May 7, 2020

David Maswanganyi

"I'd like to rate your service 10 out of 10 - it's wonderful! The agent I spoke with has a warm personality."

May 5, 2020

Desné Ariefdien

"What a pleasure it was dealing with Thuto. He was very professional but personable and relatable. I hope this is an indication of the kind of service I can look forward to receiving in the future."

May 5, 2020

Louis Bezuidenhout

"The excellent service of Mandla was the highlight of my quotation process. He was patient and very professional whilst describing details in regards to the policy. Altogether a very friendly gentleman with well-pleasing service. 5 Star rating indeed! "

May 4, 2020

Mnoneleli Cengani

"Great client service Interaction!"

May 4, 2020

Sibusiso Buthelezi

"I just wanna say thank you to the consultant who helped me. Great service indeed. I was able to save on my premiums.
Obrigado... I am one of your loyal customers."

May 2, 2020

Siphiwe Molefo

"I rate PMD 10 out of 10 in their client service!"

April 28, 2020

Brian Ndlovu

"8 out of 10! Thank you :)"

April 24, 2020

Kenneth Mbonani

"PMD is absolutely lucky to have Kagiso - she made me feel at ease, laughs a lot, is patient, apologised even when she kept me waiting for seconds only. I am well informed by her explanation. Thanks"

April 24, 2020

Sibongile Magagula

"I would like to say thank you to Athembele for such a great service while quoting and creating a policy for me. Athe is so knowledgeable, patient and so friendly and made me feel that I am a very important client. I was furthermore impressed when he provided me with his direct line so that I am able to contact him should I have any query, this is awesome and makes me trust PMD even more. Thank you for such a great service :-)"

April 24, 2020

Mfundo Ngcibi

"I contacted PMD regarding a new insurance policy for my wife and was assisted by Sherwin. Great service indeed! He explained everything in detail and clearly. I would give him 10/10 if that was the rating scale used. I am sure other policyholders are also happy with his service and telephone etiquette – well mannered and professional. Thank you."

April 23, 2020

Mfanafuthi Mabaso

"A 10 out of 10 rating! The sales agent that helped me was so patient and good with product knowledge. All the policy details were explained well."

April 19, 2020

Lisa Nair

"My sister told me about PMD. Their agent was so helpful and made getting cover so easy."

April 16, 2020

Kwenza Nsibande

"7 out of 10 Rating! Thank you for great client service."

April 16, 2020

Thulani Mbotho

"10 out of 10 Client Service!"

April 15, 2020

Lincoln Jonkers

"I was so happy with the person who spoke to me and the low premiums!"

April 12, 2020

Siyabonga Gontshi

"10 out of 10! Your agent explained everything to me very clearly and it was easy for me to understand."

April 7, 2020

Alurelle Jaffta

"The client service agent spoke so clearly and called me back immediately after I asked. Their agents know their products and explain in detail."

April 6, 2020

Ntuthuko Msimango

"10 out of 10! Very good"

April 5, 2020

Kershia Brown

"Wow service most definitely! The agent explained everything to me in detail and she sounds very humble whilst we were talking. Thank you for your service. Your agents have very good telephonic etiquette."

April 4, 2020

Bongani Tsabetse

"I rate you 10 out of 10 PMD! Client Services professional was excellent."

April 2, 2020

Kulani Ngwenya

"Thank you so much! A friendly consultant contacted me. Your service is always good."

March 26, 2020

Sbonelo Duma

"What great service – professional, quick and very considerate. I am a happy client."

March 25, 2020

Nikita Langenhoven

"The Client Services lady who assisted me was extremely helpful, professional and patient. I really enjoyed my experience with her. Thank you!"

March 25, 2020

Wihan Meiring

"I haven’t had such fast, convenient service from any insurer before. The agent I dealt with was nice and extremely helpful and made my life a lot easier when dealing with the car dealership. If everyone worked the way he did then all clients could walk away with insurance in less than a few hours. Extremely satisfied."

March 2, 2020

Adamesha Strys

"I would just like to take the time to compliment you guys on a service well done. I would like to especially compliment the way my claim was handled, with such haste and efficiency. I am definitely proud to be a part of such a great family."

October 16, 2019

Naomi Nemeti

"Wow! Amazing service, especially in comparison to other insurers I've had to deal with. Premiums are way lower than expected with the same cover. Thank you to Dominic (the sales person I spoke with) for such an easy experience :) Would definitely recommend!"

October 16, 2019

Linda Sekobane

"I had the pleasure of being assisted by a lovely lady when I claimed for the repair of my car recently. I was stunned by the number of updates I received. I must say I am extremely happy with the manner in which my claim was handled, especially since my accident involved a taxi (which usually ends up very sour). Avela Mbilini has left me with nothing but a smile on my face. I was ready to panic but her support strategy calmed me down. I am sure to broadcast to many that PMD is actually an ideal insurer after all."

October 4, 2019

Juan Koen

"A PMD agent just helped me make an adjustment on my policy. She was extremely helpful and friendly. She knew exactly what she was doing, no hesitations and no awkward pauses. She is well informed and very efficient. Much appreciated, thank you."

October 3, 2019

George Muller

"Thank you so much Buhle for your assistance. You made it so much easier compared to what I've heard if one wants to take out insurance on a vehicle. Five stars will be underrating to the service you have provided to me. You deserve ten stars and a trophy! Thank you once again for such professionalism, understanding and patience. The world needs more of you!"

October 3, 2019

Pamela Skhosana

"I would like to thank Isago for excellent customer service. She endeavoured to satisfy my request at first contact and was professional at all times."

September 13, 2019

Katlholo M

"This is my second insurer. I have not had any problem. I love the fact that my premiums are affordable and I was recently involved in an accident and the claiming went smooth and it was approved, and on top of that, they will not change my monthly premiums to a new amount because of my recent claim. So for that am a happy client of Prime Meridian Direct (PMD)."

September 12, 2019

Shuaib R

"The most affordable, the best assistance to be honest. Never had a claim issue. Very good customer service. PMD U ROCK!"

July 19, 2019

Thulani Madatshi

"I’d like to compliment you for the great and efficient service provided to me. Your agent went the extra mile and was very patient and professional. I really don’t know when was the last time I received such great service. I am truly humbled and I must say your agent is a great representative for the company. She really strives for the best in providing an exceptional customer experience. I am happy to be part of PMD family. Thanks once again for your great service – you’re the best 😊"

July 8, 2019

Bonang Khoali

"I would just like to give a huge shout out to one of your agents – she was a star! Pleasant, articulate, timeous and could have sold me ice in the Antarctic. She is a keeper. She knows her stuff and related it in a manner that did not bore or have me wanting to get off the phone. Not to mention the fact that your premiums are out of this world. She enjoys her job and her interaction with me made that apparent."

July 4, 2019

Nhlanhla Phungula

"My car is fixed as my claim was approved with only 1 premium paid. Guys you really keep your promises to your clients. I am so happy and I will be PMD customer forever. I wrote compliments at Hello Peter and am already advertising PMD to social media. Thank you so much guys – you are the only insurance company I can trust."

July 1, 2019

Claudia Theunissen

"I wish to compliment your agent for excellent service. Also I have received the best quote for my car insurance. I truly recommend my friends and family to PMD and rate your service 8/10."

June 4, 2019

Sizoluhle Mthethwa

"Thank you PMD! My car is back and looking newer than when it went to the panel beater. And all this happened without any excess or even having to go around looking for quotations. Much appreciated 👏🏽!"

May 27, 2019

Hangwelani Mathoho

"I claimed twice last year and both claims were paid without delays. Recently things have been tough financially, however, PMD reduced my premiums by almost a half. Something I like most about PMD are their consultants - they are humble and so understanding. PMD IS THE BEST!"

May 22, 2019

Kabelo Tshepe

"I'm now at ease knowing that I'm part of a family that not only has my interests at heart demonstrated by a premium that no other insurance provider could beat but also through the excellent ability to comprehensively execute, render and summarise what really is a great product!
Thank you PMD for such professional courtesy. Through New Business Professionals like your Mr Mnci, I foresee this relationship going a long way."

May 16, 2019

Mhlabuthini Sibiya

"I had the best quotation from PMD – couldn't believe your offer! And your sales agent – top quality."

May 14, 2019

Sizoluhle Mthethwa

"#ChooseDay – I just want to talk about my experience with PMD. Please people, consider your car insurances. PMD does not have excess, neither do they make you pay more because you live in a township. I also had an accident and had only been with them for one month and they paid fully.
PMD could help other people save money and still receive the best service!"

August 20, 2018

Chris Hart

"To whom it may concern,
I just received a call from Ricardo with regards to an insurance query and I found his service to be at an impeccable level. He explained everything thoroughly and really made the process easy"

July 20, 2018

Pappi Cheelo

"My name is Jeff, Neli called me this morning, she is an excellent phone "whisperer" ...lol. She knows her stuff and her voice compliments her exceptional astuteness, thank you Neli"

July 15, 2018

Juliet Sondag

"I would like to thank the prime meridian for the efforts that were taken to assist me with my claim. Thank you so much Bianca Gahler, you have been a great assistance to me, you response was so quick when comes to email."

June 5, 2018

Keegan Mansen

"I write to you today with regards to the service I received from JEVANI NAIDOO. This was my first time taking out insurance and I must say it has been nothing but an absolute pleasure in dealing with PMD Jevani was patient and her product knowledge was amazing, she is kind, friendly and very professional - Not forgetting her prompt response time to queries.
I would highly recommend PMD to my family and friends."