Prime job opportunities

Facilities Supervision and Maintenance

• Oversee daily facility operations, ensuring cleanliness, orderliness and functionality.
• Schedule and facilitate preventive and corrective maintenance for all equipment, utilities and infrastructure.
• Monitor facility systems, including electrical, plumbing and solar energy systems, to ensure optimal performance.
• Coordinate repairs and upgrades as required.
• Procure necessary equipment, services and consumables.

Service Teams Supervision/Facilitation

• Supervise external contractors and in-house service teams.
• Develop and maintain service contracts to ensure value and quality.
• Ensure service-related tasks are completed on time and meet the required quality standards.
• Procure and deliver service-related items, including staff refreshments.

Security and Access Control

• Monitor biometric, access-control, surveillance and alarm systems.
• Coordinate with security personnel to maintain a safe working environment.
• Ensure compliance with safety protocols and emergency procedures.

Sustainability and Energy Monitoring

• Monitor and maintain solar energy systems to support efficiency and sustainability.
• Oversee repairs and upgrades to energy systems and utilities.

Health and Safety

• Implement health and safety protocols in line with local regulations.
• Conduct regular risk assessments and recommend facility improvements.
• Facilitate fire drills, safety training and emergency-preparedness plans.

Wellness Programmes

• Contribute to wellness programmes that support employees’ physical and mental well-being.
• Ensure the facilities contribute to a healthy working environment.

Corporate Social Investment Projects

• Support the management and development of Corporate Social Investment projects aligned with organisational values.
• Coordinate volunteer activities and community-engagement initiatives.

Project Facilitation

• Oversee building projects, renovations and expansions, including timelines, budgets and contractors.
• Ensure all projects meet the required safety, quality and compliance standards.
• Complete project-related administration, procurement and budgets.

• Data Modelling and Review
• Operational Reporting and Performance Evaluation
• Systems and Process Reviews:
• Audit and document findings
• Propose optimisations to embed permanent value
• Implement findings and change management framework
• Perform ad-hoc requests across various operational areas

The individual will be exposed to various functions within the business:

Marketing:

• Lead acquisition and analysis
• Data review and digital performance management
• Risk cohort segmentation and allocation of resources

Sales:

• Productivity analysis
• Resource utilisation and optimisation
• Data base segmentation and evaluation

Collections & Retentions:

• Evaluation of lost clients
• Review of systems and processes to identify and evaluate core retentions issues
• Review risk management framework to effectively shape the portfolio

Claims:

• Data and correlation modelling for investigation process
• Optimise processes impacting turnaround time and task efficiency
• Cost allocation and review
• Correspondence review to ensure alignment to the agreed processes
• Audit of the vehicle assessment and repair process
• Key relationship audits
• Gap analysis and proposals on to how effectively eliminate lost opportunities

IT, Data Science & System Development:

• Exposure to resource management and allocation to priority projects

Finance:

• Cost center management
• Budget allocation and monitoring of spend

Client Service:

• Improve client engagement
• Review communication framework with automated correspondence and drive the use of self-service portals
• Ensure interdepartmental alignment for efficient and professional service to our clients
• Exposure to external regulatory requirements and compliance

• Installation & Configuration: Set up, install, and configure desktop systems, including operating systems, software, and hardware. Handle moves and changes as requested by line managers.
• User Assistance: Respond to support requests via phone, email, and ticketing systems. Provide guidance and basic training to users on system usage and best practices.
• Technical Support: Provide timely desktop support for hardware, software, and network issues. Troubleshoot and resolve problems related to operating systems, applications, printers, and peripherals. Perform onsite diagnosis and resolution of complex desktop issues
• Maintenance: Perform routine maintenance and updates to ensure system security and performance. This includes applying patches, updates, and antivirus solutions, and installing components such as CPUs, I/O and NIC cards, hard drives, RAM, memory chips, and CD-ROMs. Ensure all physical connections (e.g., RJ-45 Ethernet ports, RJ-11 modem jacks, and PC-to-server connectors) are functioning properly.
• Inventory Management: Monitor and manage IT inventory, including desktops, laptops, and peripherals. Ensure accurate asset tracking and documentation.