Prime job opportunities
Are you looking for a new job opportunity or just graduated and want hands-on business experience to kick-start your career?
Prime offers exciting job opportunities for recent graduates who wish to launch their careers and gain experience in the insurance and corporate sectors.
If you’re ready to take the next step in your career, look at our vacancies in your chosen field.
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Prime job vacancies
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Snr. Quality Assurance Manager
The successful candidate will play a crucial role in ensuring that our operations consistently meet and exceed quality standards, driving continuous improvement initiatives across the organisation.
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Main responsibilities
- Quality Assurance Oversight: Lead and oversee all aspects of the quality assurance process within the organisation, ensuring adherence to regulatory requirements and industry standards.
- Process Improvement: Identify areas for process improvement and efficiency gains within the organisation, implementing strategies to enhance quality and streamline operations.
- Team Leadership: Manage and mentor a team of quality assurance professionals, providing guidance, support, and training as needed to ensure optimal performance and development.
- Performance Monitoring: Develop and implement key performance indicators to monitor and evaluate the effectiveness of quality assurance initiatives, providing regular reports and analysis to senior management.
- Risk Management: Identify potential risks and vulnerabilities within existing processes and systems, implementing measures to mitigate these risks and ensure compliance with regulatory requirements.
- Stakeholder Engagement: Collaborate with cross-functional teams, including new business, retentions, claims, and customer service, to drive a culture of quality, excellence, and continuous improvement throughout the organisation.
Minimum requirements
- Matric
- Bachelor’s degree in business, finance, or a related field. Advanced degree preferred.
- Minimum of 5 years of experience in quality assurance or a related field, preferably within the insurance industry.
- Proven leadership experience, with the ability to effectively manage and motivate a team.
- Strong analytical and problem-solving skills, with a keen attention to detail.
- Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organisation.
- Knowledge of regulatory requirements and best practices within the insurance industry.
- Ability to work in a fast-paced environment, meet set targets, and improve existing processes.
Main responsibilities
- You will be responsible for the supervision of the Help Desk and its team.
- Ensuring the stable operation of our in-house computer network.
- Designing, installing and optimising company servers, and resolving end-user computer problems.
- You will also assist in planning for, and maintaining, our network and server hardware, software, and all communication links.
- Ensuring the security and integrity of our data center.
Minimum requirements
- must have completed an IT degree.
- ability to work in a high-pressure environment.
- Excellent problem-solving skills.
- Good communication and interpersonal skills.
Ready to embark on an exciting career journey with us? Apply now!
Main responsibilities
- Review and authenticate all incoming claims, accurately and efficiently requesting any missing information or documentation.
- Interact with clients in an empathetic and sincere manner, building on our company values and brand while adhering to established procedures for processing claims by recording all pertinent information on our system
- Develop excellent product knowledge to confidently evaluate claim legitimacy according to the terms and conditions outlined in the policy documents
- Ensure client satisfaction by effectively addressing and managing claim expectations, employing Treating Customers Fairly principles and communicating clearly with clients and service providers
- Organise and update daily workflow tasks and queues to ensure timely processing and the achievement of daily targets with precision, within the service timeframes
- Help the company identify potential fraudulent claims
- Perform various administrative duties required to support the function
- Excellent client and service provider interactions
Minimum requirements
- Matric
- Completed Degree, in one of the following, Criminology (Honours), Law (LLB), Forensics or Finance/Accounting
- Excellent communication skills, be articulate and fluent in English with a neutral accent
- Previous experience in claim’s investigation is an advantage
Ready to embark on an exciting career journey with us? Apply now!
