Our car insurance range offers you affordable benefits that can be customised to your needs.
| Comprehensive cover includes:|
| Third-party vehicle liability protection:|
Up to R1 million per incident
| Cover for your car:|
Up to 100% of its retail value
|24-hour roadside assistance and towing|
|Hail damage cover|
|Covers vehicles up to 15 years of age|
| Total loss cover for:|
| Growing Cover:|
That contributes toward the cost of repairs in the case of an accident
| Third-party vehicle liability protection:|
Up to R500,000 per incident
| Cover for your car:|
Up to 100% of its market value
|24-hour roadside assistance and towing|
|Covers vehicles up to 15 years of age|
| Growing Cover:|
That contributes toward the cost of repairs or loss in the case of an accident
| Third-party vehicle liability protection:|
Up to R500,000 per incident
| Cover for your car:|
Up to 100% of its trade value
|Covers vehicles of any age|
Car insurance is a must before you get behind the wheel. We've made it easy to quote and buy online.
"PMD are so friendly. They kept on calling me after missing their call. I really appreciated that. They went out of their way to assist me with my problem and they also followed up to make sure that my problem was solved. PMD truly go the extra mile for their clients. I am really happy about being a client with PMD!"
"I would recommend PMD to everybody looking for affordable car insurance and quick assistance. Gabrielle assisted me with my claim and she was professional and very quick and helpful with everything I required. I received a call every week just to ask if I need assistance and how far I am with all my paperwork. Well done and keep up the good service!"
"PMD is great. The app is convenient and easy to use. Their Roadside Assistance and query responses are fast. The prices are within competition if not less. So far the best Insurance I have had."
"PMD consultants are very helpful, they are very good at explaining your policy and making you feel at ease. They are quick to respond and very efficient, and their prices are very affordable. PMD is the best insurance company."
"The best insurance service ever and friendly professional client services."
"I would like to write a review about PMD. The efficiency and professionalism of their staff is out of this world. I recommended them to everyone who is looking for a better service and lower premiums."
"Insurance of ease relevant to today's modern times, their app is so amazing with functions such as 'call me back', SOS, submit a claim, edit your profile and many more. 100% Peace of mind!"
"This morning I sent an email to PMD's customer service wanting to change my debit order details. I was so happy to get a call from them assisting me with the change. I would give them 15/10 for their outstanding service."
"PMD agents are always polite, well-spoken, efficient and helpful on the phone. They do what they said they'll do. Today I received great service!"
"A big thank you to PMD for quick, painless, friendly and professional assistance in setting up new cover."
"PMD is a good company for all people. If you claim you can get approved within 24hrs and when you send 'call me back' request on their app, a consultant calls you back right away!"
"I've been insured with PMD for almost 2 years and never claimed yet, however, their staff is so professional and they answered my questions and concerns in a simple way I could understand."
"It has been a beautiful startup journey. First, it is reasonable monthly premiums with an affordable excess and the consultants are great - they are always of great help!"
"I was helped by an incredibly friendly and vibrant lady, named Sumaya. It was an absolute pleasure dealing with her. Very competent, efficient and well-spoken. Five-star rating from me!"
"I just recommended my friend to PMD. She just bought a new car. Continue with the great services u provide. Thanks, PMD!"
"PMD helped me with everything that was stipulated on my policy. After my bad accident, they provided car hire and eventually paid me car – market value cash!"
"Great customer service and great pricing on their products!"
"My canopy was stolen. I sent PMD my case number and pictures and the service was so speedy. In no time I received my new canopy! Excellent service – I will not leave PMD."
"Very nice, friendly, and helpful consultants. They explained everything so well!"
"A Very kind lady assisted in answering my questions. The call was quick and to the point. For once I got an insurance call where the person listens to me before they start answering my questions. And the call waiting time was just perfect – I wasn't expecting a call so soon. Excellent service I must say!"
"In one word... or two... just GREAT!"
"The agent was very friendly when I opened a new policy on my vehicle. Keeping her promise to contact me back to confirm all the required information. 10 out of 10!"
"I submitted my intention to change the debit order on my policy using the PMD mobile app. Barely hours after my submission a very helpful agent called me back and my problem was resolved without any fuss."
"I'm so happy with the service I got from PMD. I recently lodged a claim and the way they handled my claim was so satisfying. Their consultants are so friendly, so much so that you feel at home. They are quick to answer calls. I'm so happy with PMD!"
"I've never experienced any difficulties with Prime Meridian Direct consultants or their service. Thanks PMD."
"I was stuck yesterday as I had car problems. I called PMD and without waiting for too long First Help was there and the process was fast. Friendly and caring. Thank you PMD!"
"Very excellent service from PMD. I logged a claim with them, in an hour my claim was approved. It takes a very dedicated staff to make sure clients are very happy from the moment they log a call. I appreciate you PMD."
"Was extremely satisfied with the overall service."
"I honestly was blown away by PMD's service – so efficient and helpful and not pushy. Very professional dealings with Ashley – he explained everything. I do like the PMD Mobile App, I found that very user-friendly, and having to upload photos instead of going to their building made things so much easier and saved a lot of time. Thanks, PMD. I know I've made the right decision to choose you as my insurance provider."
"I would like to thank PMD very much for the service they gave me. My car had an incident and when I phoned them they assist me very well. I would like to tell everyone who's looking for car insurance to go to PMD. You won't regret it!"
"PMD has a seamless claim process. They even went as far as claiming from the third party so that I was able to get my excess back."
"My claim was approved within just a few hours after contacting PMD. They have been nothing but friendly and extremely helpful."
"Quick response and friendly service!"
"I was helped by Sumaya. I personally would say she is an asset and she is so friendly and always willing to help. Thanks a million, PMD."
"Best insurance company and excellent staff. I was assisted quickly without hassle on my claim. Please keep up the good and outstanding performance guys. I give you 100%"
"Thank you Khomotso for all your assistance and consistency. You are truly an asset to PMD. Thank you PMD for the prompt service."
"Great service experience since choosing PMD. Their consultants are very attentive and supportive. Keep it up!"
"PMD went the extra mile. I am 110% satisfied with their service. Thank you PMD!"
"It is not long since I joined Prime Meridian Direct but it's like I have been with them for ten years - with good service all the time."
"I got stuck with my bakkie on the M7 in Pinetown. I must say, I made 1 phone call to PMD and I was stunned by the response. Within 45 minutes a flatbed was on the scene and my bakkie was loaded and taken home. I would recommend PMD to anyone. Thanks, PMD for the good service!"
"I logged a call for my first claim with PMD just this morning just after 09h00. Little did I know that at 12h40 I would get a call back confirming that my claim is approved. This kind of service is world-class... I have never come across such friendly and efficient consultants in my life, let alone from an insurance company. Thank you PMD and thank you Mahlatse, your customer service is commendable! Keep hiring such amazing people."
"I have been with PMD for a couple of years now and I have never been disappointed. They will go out of the way to support me. Thanks, PMD!"
"Efficient and knowledgeable team. Great work PMD!"
"It's been lovely, excellent service!"
"From lodging the claim up to the final repair of my car, Prime Meridian Direct was with me all the way!"
"PMD was quick to respond to my request and they were very friendly and quick to update my details - also quick to give me feedback."
"Great service, quick response on call back assistance!"
"The PMD consultant who helped me was fantastic. She was efficient, sweet, and very professional in her service. I had an effortless interaction and I really appreciate her help."
"PMD is the best insurer! Their service is excellent and their consultants are super friendly and respectful. When I had a claim with them last year, they did not take me from pillar to post. I was assisted very quickly. I am sticking with PMD because they are the best in the game!"
"Very professional, fast response, always willing to help and advise. Thanks, PMD!"
"This is the second cover I’ve gotten with Prime (PMD) and I can’t begin to express how happy I am with their service. Processing claims with them is so reasonably easy and efficient. They repaired my windscreen and organised a car rental with no hassle. The car they organised for me was so clean and in amazing condition. I am definitely on a personal mission to get more of my family and friends to cover with PMD. Keep up the great service!"
"I just want to say the service I received from Nosipho at PMD was exceptional. I actually understood everything she was telling me. I took the insurance with PMD because it was so easy. Thank you so much again."
"PMD consultants are courteous and professional - and they really do care!"
"I just need to thank PMD for the outstanding service I received when I had an accident. I was referred to them by my friend and when I joined them I saved 50% on my premium from my previous insurance company. I must say that the process was super efficient and painless. each and every time I wanted clarity about something they were patient and very knowledgeable. I was assisted by different people but they were all equally good. They treat their clients with respect and dignity and I was amazed that when they promised to call back they made sure they adhered to the sunset principle. I will definitely recommend PMD to family and friends. Thank you so much PMD."
"I’ve only been a PMD policyholder for a short while but every inquiry and request has been dealt with efficiently. I'm happy I made the choice to insure with PMD!"
"Quick response. Perfect service. Easy to follow the claim procedures. Friendly help assistance."
"I just want to thank PMD for its exceptional service and professionalism. I've never had to claim, but PMD are were always helpful and friendly, their Mobile app and WhatsApp work very well, and their feedback was always quick and efficient. They also quoted me the best price and cover of all the other insurance companies. Thank you Prime Meridian Direct - I will most definitely make use of your services again and I highly recommend you. "
"I love the service of this company. I just go onto the PMD mobile app and send a call me back and they phone you back. I had to change the drivers on my policy and it was so easy to do it and did not take long at all. Thank you Masego for the fast and friendly service. As a business owner, I do not have a lot of time but PMD really made it easy and uncomplicated. You have a customer for life!"
"I called to change my debit order banking details and didn't wait on the phone for long to be assisted and my query was resolved immediately. Great service, keep it up!"
"Quick response! I had an incident on Sunday and I immediately went on to my PMD App, lodged the claim and the next morning my claim was approved and it didn’t end there. After the claim had been approved PMD kept on checking up to see if I needed any assistance. Thanks to PMD!"
"A huge thank you to PMD for the professional service that I received from the moment I made contact about a claim until my vehicle was fixed. I am happy to be associated with PMD, who kept me updated every step of the way. It signifies to me that PMD takes a personal interest in the well-being of their clients. Having your car damaged due to crime is already upsetting, you don't need further aggravation from your insurance company and I can honestly say that I only had a positive experience in my dealings with PMD. I would therefore recommend PMD to anyone; their very affordable rates coupled with their competent service make for a GREAT deal!"
"I was assisted by Xiluva to change my insurance to PMD. I received great service from her - she was patient with me and able to answer all the questions I had about insurance. She was kind and she explained well. Thank you for the service and keep it up."
"I am absolutely grateful for the service I received from PMD. They have always managed to put my needs and care needs first. They have been the best thus far with everything. Most of all, the knowledge that you are given when on that call with an agent gives you peace of mind. I have been with PMD since the beginning of 2019 and this is the second car that I have insured with them. I would recommend PMD to anyone, anywhere and anytime."
"Most wonderful experience with PMD!"
"What amazing insurance. PMD's employees are of good integrity, values, and ethics. This is the only company whom I understood when their staff explained their insurance offers. I do not regret my decision to join PMD and I have already claimed without a mountain to climb."
"I was with another insurance company that wanted to increase my premium - even though I am working from home due to Covid. So I decided to look for another insurance company that I can pay less. That was when I came across PMD on Facebook. The agent explained everything I needed to know and gave me a great premium - R400 less than what I was paying at my previous insurance. Thanks, PMD!"
"I have the best cover for the lowest prices with PMD. I always have the best advice whenever I call, and they are the friendliest staff I've ever dealt with."
"I want to thank PMD's for the professional manner in which they conducted our telephonic quotation today. Jacky was wonderful and helpful in finding me the best comprehensive vehicle insurance premium to suit me. I am feeling great peace of mind. Thank you Prime Meridian Direct."
"I called to update a couple of my details and I received the best all-around service I have received from any service provider before. Sumaya, thank you so much for the great service and keep it up!"
"My experience with PMD was super amazing. The communication was flowing, I was updated every step of the way. And there was less paperwork. I would definitely recommend PMD, your service is wonderful."
"Prime Meridian Direct gave me the best insurance deal. They beat all other insurance companies. Their staff are friendly and always ready to help with any queries, questions or updates to your policy. I would recommend PMD to everyone. Give them a try - best decision I ever made. Thank you PMD Family."
"I lodged a claim with PMD through their Mobile App. It was quick and easy. Within a day my claim was approved. It is so convenient. I would like to thank PMD for their quick and friendly service."
"PMD is number 1! They are very quick at answering calls and they are always friendly. The experience with PMD is always too good to be true. Please keep the good work PMD and building trust towards insurance."
"Very easy to use the PMD app and you get quick responses for callbacks!"
"I have never been with such good insurance. With PMD everything is easy and understandable. I will never leave PMD. Even the staff are very friendly."
"PMD's people are very friendly, and I received a grace period of 15 days when my premium was unpaid. Unlike other insurance, my cover was not canceled."
"The service and professionalism I receive from PMD goes far above and beyond... the best service ever. I will recommend PMD to anyone who needs insurance. Excellence and perfection are by far not the words that I can use for the good service received. Kind Regards a Happy Client!"
"Every time I contact PMD I get good service!"
"I would like to write a review about Prime Meridian Direct. From the day I joined them I have had fantastic service. They make you feel like you are their only customer. When it comes to claims, what a smooth and professional process. They keep you updated and try to make your claim go easy and stress-free. Thank you to such a super team. I would recommend PMD to anybody."
"I would like to compliment PMD on the service I've received. The turnaround time for my claim was remarkable and the service was spot on from start to finish. Everything was handled in a professional manner and my car is absolutely flawless. Thank you PMD for the 5-star service!"
"My experience with the PMD was overwhelming. The person was so polite and professional, was a pleasure speeking to a person with so much professionalism and respect for clients. Well done. I wish all my phone calls were as pleasant, just made my day! Thumbs up to the PMD team."
"So far so good! The PMD consultants are friendly and reachable - quick, quick and the premiums are affordable. PMD is the insurance I trust!"
"I requested assistance from PMD, to my surprise all it took was a few minutes for the consultant to revert back to me with a positive and great response. In a way they have beaten their record of responding to queries because previously I requested the same and it took them about 17 minutes and today was 8 minutes. I have a love for PMD!"
"Super impressed with the overall experience /service I received from Prime Meridian Direct. They were quick to respond to any questions I had as well as amendments to my policy. Their service is impeccable. I would recommend PMD to anyone who is looking for affordable insurance with great service. Thank you, Sumaya for all your help."
"I would like to write a review about Prime Meridian Direct. my car's windscreen was cracked and I phoned them in the afternoon and sent all the information they needed. The lady who was assisting me was very friendly and very professional and I could feel that she knew her work very well and would go the extra mile to assist me. They arranged an appointment with Glassfit on the same day for me too and changed my windscreen after my claim was approved. When I went there the whole process took me less than 45 minutes for a new windscreen to be fitted. Thank you PMD for the good service. I would honestly recommend you guys to anyone who wants an insurance policy in the future."
"The claim process was quick and efficient. I would recommend PMD to all my friends and relatives. The service I received was amazing."
"Excellent service! I have been with PMD for something like a year but the service I received was so awesome that I would recommend them anytime or any day. They never stop updating you until your claim is done. Naledi explained things perfectly and was really good. Thank you again!"
"I had a great experience with PMD that is why my new car is insured with you. Your premiums are affordable I tried other insurance companies but none can beat your premiums. "
"The service I received from PMD was excellent. At the accident scene, I was assisted immediately with towing of my vehicle and transport to get home. In the process of my claim, I was constantly getting updates on my claim until the approval day. I highly recommend PMD to anyone who's looking for reliable car insurance."
"The service is marvelous!"
"I really love this insurance - I will gladly refer my friends and family to join PMD."
"After calling PMD for a claim on my car's window glass I was amazed at how quickly they handled my claim. Within 24 hours I was sorted out without any hassle. Thank you for your friendliness regarding my claim."
"PMD has been the most amazing insurance I've ever had. Their consultants are friendly and loving, they are patient with their clients. Thank you PMD - you are the best of the best!"
"The person who dealt with my query was a great help and I was sorted out in a matter of minutes. Thank you for the good service PMD - keep it up!"
"Great consultants, quick to answer the phone and quick to assist. PMD do not waste time."
"I received top services from PMD. Keep up the good work guys. "
"PMD always provides me with good service. I've been with PMD since 2013! Thank you PMD."
"The experience is that all the customer service people are always helpful and friendly."
"Quick, easy, and very friendly."
"The lady that assisted me was very helpful. She took her time to listen to my request and understood very well. She offered me the help I was looking for and offered more!"
"Efficient and good service from PMD. Got my email while I was still on the call."
"Excellent service and turnaround time on my claim. The PMD consultants have a listening ear and are so pleasant in their interactions. Excellent job team PMD!"
"My battery died and I called the help center. I spoke to Lindiwe who gave me the best customer service ever. I would like to applaud PMD for its staff training. To top it all, the person who came to charge my battery was very fast and kind indeed. Thank you!"
"Never had a bad experience with PMD. I will definitely, highly recommend them to any person that needs insurance that meets their budget."
"Great support when in need!"
"Prime Meridian Direct has excellent and very pleasant staff. I highly recommend PMD to anyone!"
"Sumaya was very professional and kind. She gave me great service and I'm happy I choose PMD as my Insurer!"
"I don’t regret moving from my previous insurer to PMD. Their service is 100%, good communication, reasonable premiums, smooth accident claim process. It’s been almost 2 years at PMD but I feel like an old client. Everything is well explained on every call. The patience and Information you get when you enquire is OUTSTANDING!"
"I phoned in to put in a claim for my car and the person who answered was so helpful. In these times people have lost the ability to be helpful and go the extra mile. He then told me to apply on the App which I did. I really must compliment PMD's service, they are on the ball. Again thank you for your excellent service."
"Excellent and speedy service, Ayanda & Peter Mdluli!"
"My call was answered within a minute and then my issue was resolved within 5 minutes of the call. Thank you PMD and also thank you Hlumela."
"I would like to say thank you so much to Ashley Govender. He was very transparent and answered all my questions about the cover I was about to take. Very kind and has a sense of humour. Big up!"
"Mr. Naledi Molatlhegi called me and demonstrated excellent professionalism throughout the call. It was a great feeling to receive such excellent service which brought great joy to my day Thank Mr. Molatlhegi & PMD."
"Thanks for the service from your assessor. With his good communication, you will go far. All was resolved successfully all thanks to PMD staff. I will continue doing my business with PMD. I thank you!"
"What respectful and professional service!"
"I joined PMD car insurance two years ago and a few months later my car windscreen cracked. I claimed and PMD didn't waste time. I'm very happy with the service that I received from PMD. Continue to do good, even to other people. Thank you so much PMD."
"I joined PMD in May. On 30 June my windscreen was damaged by a stone and my claim was approved within 2 hours. I then received a call from Glasfit to confirm a booking. PMD is the best, highly recommended!"
"What a beautiful service I received from Lungile. She explained what my policy covers and she was very clear. She informed me of benefits I was not aware of which made my life a whole lot easier. Thank PMD - you are real."
"I want to commend the whole PMD team for a quick turnaround time on my claim. Their friendly consultants made the process easy and less stressful for me. Big ups to Sumaya for also organising a courtesy vehicle for me speedily. You guys rock!"
"Excellent service that I received within 24 hours. Thank you so much team PMD. My windscreen was fixed in 2 days - now I'm good to go."
"I recently purchased a new motor vehicle and I finally called PMD and I was offered R1,000 less than what I was being offered and it was still comprehensive insurance! Thank you PMD for being a lifesaver."
"I have been with PMD since 2015. I received very friendly service after my car broke down in Midrand. One call and a tow truck was organised quickly. Before I knew it, I was home!"
"On the 11th of June 2021, thieves attempted to steal my stationary vehicle. The damage they did to the car was horrible, they cut wires in an attempt to start the car, broke the door lock mechanism to get in the car, also tried to take out my computer box. I swiftly called SAPS and PMD to come to my aid. The PMD took care of everything from that point onwards - took the car into the assessment center nearby and communicated with me regarding the claim from that point onwards till today, the 28th of June 2021. Thanks to the professional workers from PMD. My claim was approved and the car is currently getting repaired, all within 2-3 weeks. Highly appreciate the quality service from PMD and would surely recommend PMD to every other South African needing insurance for movable property. We made the right choice by choosing PMD!"
"I was assisted by a very friendly lady. I just love how she communicated everything to me and her follow-ups. I'm very much happy with PMD."
"Great attention to detail regarding the needs of a client. My PMD consultant was very kind and patient with me and explained everything in detail. Great service indeed!"
"Excellent service and great cover. The PMD app makes life so easy and the service consultants are fast and effective."
"Service is excellent!"
"PMD, the best insurance company. I'd definitely recommend them to all my loved ones. I was happy with how they handled my claim after my vehicle was written-off. I will definitely be using PMD when I purchase another vehicle again!"
"I have been with PMD since 2015 and during this time I have had to change cars. They always give me the best rate on premiums and the service I get is always amazing. I will recommend PMD to everyone who is looking at car insurance, anytime."
"Fantastic service! It took 2 weeks to get my claim approved and every day PMD gave me one or two calls just to update me about my claim."
"Thank you PMD, for the great service you have given me ever since the day of my accident until the claim was fulfilled. PMD is your insurance to trust whenever, wherever."
"I was very happy with PMD's service. The turnaround time for them to handle my query was less than a minute. I will recommend PMD to others. Also, they give you three options to choose from for car insurance. You also get a discount to upload your car pictures. These days we all looking to save a buck or two. Thanks PMD!"
"Angel, you rock my dear! You have really been professional and went out of your way to assist me from start to finish. Keep up the good work Angel, indeed you are an Angel to PMD! What a pleasure to do business with PMD!"
"Service excellence! It's very seldom I award full marks for a company. PMD did it again! Very friendly, very efficient. I sent an email and immediately I was sorted out! Great stuff! Well done and thank you to the PMD support team!"
"My first claim with PMD was last year. My vehicle was repaired within the space of 2 weeks and they took care of me during the claim. I bought another car this year and I still stayed with PMD. I was given a more affordable premium with super benefits. PMD all the way! You want proper service, join PMD!"
"Press the button on the app and PMD get back to you! I had a couple of questions about my policy and Sumaya helped sort it out immediately. Great service!"
"I am happy with PMD's consultants. Every time I call for assistance, they make me feel like a premium customer. Thank you PMD consultants!"
"I want to express my gratitude to PMD for their exceptional customer service. Their customer service consultants are very friendly and professional. Keep it up."
"Service delivery has became reality with PMD. I was helped without hassle and my claims were followed up and I was informed of all progress with great timelines."
"PMD is one of the best insurances I've used. They provide quick service and they take care of their clients throughout every process and go the extra mile to keep their clients happy. I am happy with the service that PMD has given me."
"PMD your service was outstanding, you were absolutely great, quick and efficient."
"PMD has the best service. I switched to them from another company and I couldn’t be happier!"
"Shout out to PMD. They acted fast on my claim even on a weekend. Affordable premiums for everyone. Big ups!"
"I've been a client of PMD for 4 years. I had to add my son and daughter as drivers to my policy. I had top-class service over two days from Client Services who called me back, sent messages, and kept following up until I finally had all the right information & facts. They did not end any of the calls without asking if I needed further assistance and the calls were answered very quickly too. PMD I salute the professionalism of your Client Services team. It was so wonderfully refreshing to be served in this way. My respect and gratitude for service beautifully conducted."
"My experience with PMD was amazing. I was a little doubtful, only to find out it's so simple and straightforward. The consultant was so friendly. "Feel free at PMD" with peace of mind forever at affordable premiums. Thank you PMD!"
"The service I got from the PMD team was exceptional, friendly, helpful and going the extra mile to ensure that I was sorted in terms of acquiring the rental car. Thank you once again."
"Got assisted with my claim within few hours! The agent was super friendly and very helpful. Go PMD!"
"An absolute pleasure dealing with PMD. I was assisted by a very friendly and pleasant consultant by the name of Gaby. Very professional lady indeed."
"Very happy with the insurance and customer service. Very polite staff members at PMD."
"I am extremely impressed at the fantastic service received when registering a claim for a windscreen. The claim was approved promptly. The service received from the call center personnel was friendly and efficient."
"I spoke to PMD this afternoon. The service I got was excellent, friendly, and very quick. Thank you so much for helping me! Continue to do and be the best."
"Excellent service from PMD. My car battery was flat and I made a call to PMD. Was promised to get a call and an angel called me. That about sums it up. Thank you Olive, keep shining."
"Unbeatable, excellent service and advice from PMD during my telephonic inquiry today. I’m certainly recommending PMD to friends and family. Extremely impressed!"
"I requested a call back from PMD using their mobile app and guess what? I received their call immediately! This is super for me and my query was attended to quickly."
"I would like to share the experience I had with PMD. The assistance I got from them was super - they went all out to assist me. I will recommend PMD other people. Thank you!"
"The PMD consultant that I dealt with today was up to the mark. Brilliant explanation and very accommodating. I see PMD being the next big name in short term insurance!"
"I would like to acknowledge Sumaya for her immense input in getting my matter resolved. Her attitude toward her work is on a different level. She's brilliant. You have a winner's attitude and I appreciate the fact that you take customers seriously. Keep up the good work Sumaya. Thank you PMD for hiring such bright and brilliant consultants. You can rest assured that your company will stand forever with people like this in your team."
"My car is now back from the panel beater. All thanks go to Nozipho for the amazing service. I do not regret getting insurance with PMD. My car was taken to a reputable panel beater recommended by PMD."
"I put in a claim for my windscreen and it was repaired the next day without any hassles. I'm really impressed with PMD's service, especially since I had just switched to them from a different insurer due to them giving me a more affordable quote."
"PMD is always willing to assist and make the customer journey brilliant! I had the opportunity of speaking to Naledi who assisted in a swift and friendly manner. I will be remaining a customer of PMD for a long time. Thanks for the brilliant service!"
"Was assisted by Kaelyn this week. She was so patient and helpful. I wish all the other insurers were like her. She took her time explaining where I didn't understand unitl I was certain of the answers she provided to my questions."
"Excellent service from Rodney at PMD. I had a cracked windshield that got approved on the same day. They are the only insurer that gave me cover under R1,000. Keep up the good work!"
"Lebo gave me amazing service. I found something tailored for me and I am very happy with her service."
"Excellent customer service! I was assisted by Fanele and he was so helpful and thorough with his explanations."
"The service that I have received from one of the consultants was excellent and she explained everything to me in a way that I could understand. Thank You PMD team!"
"Keep up the great service! I'm happy I joined PMD!"
"I booked an insurance claim for windscreen replacement and I was gladly helped. The agent was so friendly and even gave me a chance to ask questions. Overall, I'm satisfied got the help I needed as my claim was approved. That's why I always prefer PMD when it comes to vehicle insurance."
"Happy with the way my claim was handled for my windscreen repair. I called in to make the claim and immediately got assistance and my claim was finalised and approved within a few minutes. The following day I took my car in for repairs which were done on the same day. The process and professionalism made me really happy!"
"At the time of writing this, my claim was not totally finalised as the vehicle had to go in for Windscreen replacement. But up to now, the service has been great. Thank you Miss Nombo and the rest of the PMD team. Your after-sales service is good! Thank you."
"I have received outstanding service. I've submitted my claim and it got approved within minutes. I didn't have to make endless calls. But with one phone call, I got everything sorted. PMD is the way to go. Keep up the good work. "
"Ever since I signed with PMD, I am always assisted to my satisfaction. Their consultants are always very helpful and deliver as per their promise. Hope you continue keeping us happy!"
"Quick and easy claim process and approval within the same morning!"
"I almost got highjacked on Sunday late. I drove at full speed when I noticed these guys coming out of the car with Guns. Immediately I hit another car at a stop sign. And today it is Friday and my claim has been approved. Thank you for all the assistance I got from PMD. The call center agent we very helpful and understanding. I really appreciate all the work done in the background. Thank you!"
"PMD is a very good insurance company. My window was smashed yesterday night and I called this morning and I was sorted at the same time. Halala PMD, Halala!"
"The PMD team responded quickly to my smash-and-grab window claims hassle-free! Within 24 hours a new window was installed at Glass Fit. I'm happy about the excellent service I have received."
"Excellent service from PMD - Wow, I am very impressed. My claim was approved in a matter of minutes after I sent them the pictures of my car via WhatsApp and my car was repaired on the same day - they didn't waste any time. They also followed up to check if everything went well, that's what they always do - even when you ask for road assistance. You can never go wrong with PMD!"
"Thank you! Thank you!"
"Thank you so much to Hazel Shabangu, the best service ever! Please keep it up."
"I spoke to Andile today regarding my damaged windscreen. I am happy with the information he gave to me regarding the registration, excess amount, and how easy it was to register a claim and get it approved. Andile's service was top-notch - very patient, friendly, and professional. Thank you PMD and Andile."
"Good Day PMD, I want to rate Gordon's excellent service. He was friendly to me and provided great customer service which I really appreciate. He explained about my car insurance and I ended up joining. Keep it Up!"
"Yoh this insurance is the best! I don't regret joining PMD. Guys, you are stars. Thumbs up!"
"Thank you PMD for your assistance, it's appreciated. Kgomotso managed to assist me in purchasing new insurance with PMD. Much appreciated!"
"Good afternoon, I needed to send an email to tell you about your incredible employee, Leri. Not only did she take initiative after hearing my car plight on the radio and reached out to me, but has consistently gone above and beyond. Not only is she a wonderful ambassador for your company but, PMD, in general, has restored my faith in humanity. I cannot express how stunned I am by your real willingness to help me and get me back on the road. I will definitely be recommending your services to all!"
"Thank you for your assistance with my claim. I'm happy with the outcome!"
"I loved the service offered by PMD. The guys were transparent and shed light on my premium."
"Was recently involved in an accident and the claims process was excellent and easy using their digital platform and the consultants guided me through and assisted me to the best of their ability... Definitely the Best service out there."
"I processed a windscreen claim and the process was quick & stress-free & the turnaround time for processing my claim was quick & straightforward."
"PMD had a clear grasp of what my needs and requirements were for insuring my brand new vehicle. They set my mind at ease with their communication skills and the benefits of joining PMD!"
"I received quality service from Darlene at PMD, which made switching insurances very easy. Very friendly and super helpful!"
"Excellent service from PMD as a new member. I claimed for my windscreen after 2 months of joining and it was hassle-free. The claim was approved and authorised within a day. The service from the consultants is excellent. Thank you PMD! I am the happiest customer."
"Wonderful service I received yesterday :)"
"Excellent service received from Delisile at PMD!"
"I would like to rate Mojaki, she was so professional and willing to help by explaining everything that I wanted to know. I salute you with 100% great service."
"Early morning service requests attended to very well with a friendly attitude and due consideration. I'm really happy with PMD!"
"I would like to rate PMD 10/10 - their call centre agent engaged with me telephonically in a professional manner with their approach and clear explanation. Let alone their affordable monthly premium that made me take my car insurance policy immediately as it's a saving to me in these difficult times of Covid19. Thank you guys, I will pass your service to my friends and family."
"These guys are excellent I made a rear windscreen claim and it was approved the same day. The following day I got a call from Glassfit and my window was fixed thanks to you PMD."
"The service was excellent. I reported/lodged my claim on the App and it did not take long for them to contact me to ask me questions and approve my claim. It was quick to find a panel beater to help me. I would recommend PMD to friends and family."
"I really got the best service and PMD calls you every day to check if you're still ok. They treat us like family and are very professional."
"I really got excellent service from PMD. Professional and very quick turnaround time for my claim. Keep it up!"
"I would like to rate Innocentia Chagwe 10/10 - she is highly professional. Her approach, clear explanation, and her tone made me want to take the insurance policy immediately."
"As a paying customer, I am very satisfied with the services rendered by PMD. Thank you."
"PMD's service is the best!"
"I have been insured with PMD for about 18 months now. I am writing this to say that I have confidence in them - whenever I have a question I would ask them for a call back on FB and they will reply in minutes and give me a call back soon after that. I messaged them on Facebook, and within 2 minutes they replied and an agent called me and forwarded me my policy schedule. This shows that when it comes to claims, they are gonna be as quick."
"Great, excellent work! Keep it up!"
"Lwazi helped me select PMD as my insurance. He was very helpful, professional, and super kind. Our country needs more people like him. Keep up the good work Lwazi."
"I would like to compliment Mabali for her patience and for explaining everything so nicely to me - she is such a lovely lady to speak to. We need more people like Mabali in call centers."
"Great service; quick response and easy claim process. Effortless!"
"I joined PMD after hearing a great testimony from a friend on a very successful and helpful claim. After lodging a claim through the Mobile App, PMD responded promptly and were very helpful and I was able to claim within a day without hassles. I have also recruited a friend who recently joined. I'd recommend them any day!"
"I had the best journey with PMD and I am glad my car is covered by PMD. I am so happy - I can't complain about anything."
"I would like to take this opportunity to thank PMD for the excellent service that was rendered to me, within two weeks after I was involved in a horrible car accident and my car was written off. They managed to settle my car and I'm very happy."
"I am happy with the deal I got from PMD. I wanted affordable insurance for my car and that's exactly what I got. I also loved how the online process went, fast and user-friendly."
"PMD service is fast and good. I had an experience with a broken rear car window. PMD organised everything for me very quickly. I like these people."
"Happy with PMD - they handle claims professionally and fast."
"I've been with PMD for 2 years. I have never had to claim, and so far any queries I've had have always been resolved. I get the friendliest consultants and you can 'feel' their voice. They are genuinely happy to assist. Happy customer so far! Great work. PLEASE keep it up."
"Great service and seamless process. It's never been so easy to lodge a claim. Thank you PMD - my car is now sorted."
"PMD has awesome customer service. Sumaya helped me and is extremely helpful and friendly. I would love to work with her again. Thanks again for the great service I get from you PMD."
"I was recently involved in an accident that was not my fault. Mojaki Molewa was kind and understanding, as well as patient while I explained my situation. With her level of knowledge, she was able to swiftly guide me through the process and swiftly send me the required documents. Her service was fast and efficient!"
"PMD, you guys are amazing thank you so much for what you have done for me. This is my very first insurance and I can in all honesty say that I am absolutely 200% satisfied with PMD! I was in my first car accident and it was honestly the worst day of my life. After the accident, I did not have to make any phone calls whatsoever. They were there within 5 minutes. I was shocked at the quick response and how supportive they were just helping where they could! My car was written off and within 2 weeks I received the full retail value of my car in order to buy a new car! Through this whole process, they were so kind and understanding. I couldn't have chosen better or more affordable insurance."
"Wow, what excellent service I received from PMD with my claim. I would surely recommend more people to join them as their services were of high standard - always updating me with all the claims steps. Thank you, Sumaya for delivering good service. PMD you are the BEST!"
"I am so glad I insured my car with PMD. Their service is always excellent - I would recommend it to anyone who wants car insurance."
"I am happy with my policy at PMD. The service is so excellent. I don't regret taking my policy with them. I wouldn't trade it for anything. Thanks, PMD."
"I processed a claim for my windscreen and the turnaround time from PMD was so quick and the person assisting me was really helpful."
"Excellent service and super quick to assist with any claim. I have been with PMD for a while now and never been disappointed. I would recommend PMD for their outstanding service and very well-priced plans."
"Excellent service I have received. My windscreen is fixed properly and perfectly. I'm happy, all thanks to PMD."
"Kamogelo is amazing at her job - patient and unbelievably thorough. It's really refreshing to interact with someone who sounds like she loves what she does and is okay with over-extending herself to help. Keep it up, Kamo. We need more customer care professionals like you! You're a star, love!"
"Excellent service received from Mojaki. I called in to change my banking details and enquire about car hire options on my insurance package. Great work...keep it up!!!"
"Excellent service. I made a claim and it was processed with no hesitation. PMD offers affordable car insurance with fixed premiums and decreasing excess. Try it! You will not regret it. Be honest when giving your statement during the claim process to avoid contradictions."
"I would like to recommend PMD to anyone who is looking for car insurance. Thank you very much for your time and effort when I was looking for a quote and I am happy with the amount I am going to pay per month."
"Thank you for going the extra mile to give quality service, even when there is a dispute."
"Excellent service, same-day approval, and very efficient staff. Big ups to these guys."
"Great customer service from Hlumela & Noluthando. They were so helpful and made the process a smooth transaction."
"I am very happy with the service I received - from the day I had an accident and the stolen keys. I am definitely recommending PMDs standard, big ups."
"Thanks to Nomvula - she knows what she's doing and I am happy with everything. She was so understanding and caring."
"Truly speaking I am happy with PMD. I logged a claim in the morning around 9 am and surprisingly by around 12 it was approved. Am one of the happiest clients. Dankie PMD. I didn't struggle or fight with them. Everything moved smoothly. Dankie to Mojaki."
"I would like to commend Rodney for his excellent customer service. Thank you for exceeding my expectations as a customer and for your patience and excellent listening skills. Keep it up, young man!"
"Best customer service experience I have received in a while. A gentleman by the name of Ashley really knows what he is doing... It was a great help and made me feel like I'm talking to a friend. Great service! thanks, Ash."
"Since joined I've PMD, I have no regrets. My monthly premium has decreased from R1,184.23 to R828.97 without affecting my excess fee. Indirectly I'll recommend PMD as my budget saviour giving me financial peace of mind. "
"I have had the most wonderful experience with PMD. They had my worries I had about my car insurance claim down to zero in no time, with their beautiful and professional help. Thank you once again. You are a breath of fresh air, I am so relieved."
"So far am very happy with PMD. They paid my claim with no hassles. I really recommend PMD - they are affordable and their consultants are very helpful and always keen to assist. Thank you for the great service."
"I would like to give a special thanks to Andile, who assisted me with patience and professionalism regarding the car hire process. I'm so impressed with his work etiquette."
"Ntando is a very good person in sales. She was so patient with me, I had lots of questions. Thank you, Ntando."
"Thanks to Nomvula, she knows what she’s doing I am happy with the service she gave me and I am taking your insurance PMD."
"Nqobile Maseko and Sesethu Situnda, these two consultants are amazing. Most humane consultants I have ever met."
"The service was good and timous considering my car was written off. Overall I am happy with my claim. "
"I was so stressed out about the repair of my car and the costs but with the wonderful and understandable explanation from the PMD team, I understood what was required, and am so relieved right now. Thank you, once again, for your kind assistance. God bless."
"Thanks, PMD. I was impressed with your contribution and the great communication from you guys. I will forever appreciate your professionalism."
"I have peace of mind since I've got cover will PMD. I already recommended this insurance to all my friends. PMD is the best insurance ever."
"Kamo helped me yesterday and he was very friendly and professional. He helped me in any way he could to get my premium to what I could afford. His service was really fantastic."
"PMD gave me peace of mind with my total-loss claim. Thank you to all the staff that assisted me during my claim. Keep up the good work. PMD's service is the best and their response time is spot on. Thank you for valuing me as a customer."
"Had fantastic service with my windscreen claim. Always friendly agents, willing to help, and very professional. I'm a very happy client and will recommend PMD to anyone. Thank you to agent Nosipho Mmgomezulu."
"Great service. Thank you!"
"Lungile was fantastic, and you guys you've done a good job for me. Thanks and well done. 10/10!"
"Mbalenhle is very helpful and explained everything perfectly. 10/10! Thank You"
"I was happy with the way my claim was handled at PMD. Keep up the great service. The PMD consultants went the extra mile to make sure I receive the best service ever. Thank you!"
"I have recently made a claim to PMD for a window replacement. It was quick and easy to make a claim through the PMD Mobile App."
"I recently had my windscreen chipped at my work parking lot. I contacted PMD, who assisted me within 24 hours. If this is not 5-Star service, I don't know what is."
"I'm a member of PMD and I would say thumbs up to Mojaki Molewa. She does her job very well."
"I have never had a claim in my life before but now had to submit a Key Replacement claim as my keys got lost. I phoned in and the service I received from PMD was a joy. The feedback afterward - that was unbelievable and all staff that was involved were super professional and friendly. Was a great experience. Thanks, PMD you are tops!"
"I am happy with the service they delivered - as they promised they would."
"Excellent service! Claim resolved in a professional manner and I was regularly updated."
"Absolutely fabulous service for my windscreen claim. The assistance was immediate and the customer service was wonderful. PMD called to make sure I got an appointment in the same week and called afterward to check if I was sorted. I don't regret changing my insurance to PMD. Service has been hassle-free. The best part was that I submitted my claim on their Mobile App and got an immediate call back for further assistance. Thank you for making my claim so easy and hassle-free."
"Thank you for the great service - PMD, you guys are the best."
"Great service - fast and easy! I've only been with PMD for a few months."
"PMD is great, their service is amazing. I just had an incident where the car window broke and shattered. They were able to process my claim in less than an hour. I would surely recommend PMD to anyone with their affordable premiums."
"I've been a PMD client for a number of years now. Somehow, I mistakenly thought that my cover included windscreen replacement (turns out I didn't actually take that option). However, due to me being a client for a number of years, and the fact that I had not claimed before, PMD decided to replace my windscreen (even though they weren't obligated to do so). Not often that you get companies willing to pay for something when they don't really have to. I'm a happy PMD client and intend to stick around for a very long time. 5 stars to PMD!"
"I received excellent assistance! Thanks, PMD for the best service. My window was broken and they fixed it."
"I've been with PMD for about 10 years and I have never claimed. When I had some hail damage on my vehicle was so impressed with the level of service I received from the start of the claim process to the end. PMD arranged someone to come and assess the damage at my convenience. The process was truly seamless. Proud to be a member of PMD and if you not with them then you with the wrong insurer."
"I lodged a claim on Friday with PMD and Nomvo Mente assisted me. My claim was approved in on Tuesday! Talk about an excellent turnaround time of two days. My car is back and good as new. Thank you PMD!"
"My windscreen was hit by a stone and I claimed with PMD. They responded to me immediately and arrange everything for me. All I had to do is to give the glass fit company my location so they can change my windscreen. I'm 100% satisfied."
"Great turnaround time in the claim process. The claim was logged and processed on the same day - excellent service provided."
"Lindi was exceptional! She explained everything in detail. 10 out of 10!"
"Brilliant service from Ayanda."
"I want to thank you for the professional customer service received - it's promising and I would recommend PMD to anyone because the questions I raised to Mojaki Molewa met my requirements. I want that professional customer service to be extended to others."
"PMD deserves TEN Stars! Thank-you to their amazing staff such as Nellie, Andile, Tshego to name just a few. I wish to also extend my gratitude to their other departments, Administrators, and Senior Managers, who are ALL willing to go out of their way to listen to their clients. Thank you to everyone who helped make my misfortune change into a positive outcome. I am so grateful for the kindness, care, and outstanding good service I have received from PMD."
"I lodged my claim for my crashed window on the PMD Mobile App and it's was approved the following day. I had a great experience with them with no complaints... Great work."
"I was quoted for my car insurance today, great service and excellent customer service by Lindiwe Mthombeni."
"I want to express my huge gratitude, appreciation, and thankfulness to you for the incredible relief and surprise of receiving your Authorisation of Repairs notice. Thank you. You do not know what an amazing relief this is to me, to know that I will be refunded for the money that I had to borrow to cover my car repairs in such an emergency. Thank you very much. I am so very grateful to Nelly at PMD for going the extra mile."
"I would like to compliment Ashley at PMD. She is certainly an exceptional staff member. I have spoken to innumerable consultants over an extended period, and none compare to Ashley. She displayed qualities of initiative, expertise, helpfulness, professionalism, and a truly refreshing manner. Ashley was exceptionally intelligent and had a positive disposition and outlook. I was hesitant when finalising my policy due to the bad reviews, but Ashley put my doubts at ease and addressed all my concerns. Her service was outstanding as she did not make me feel intimidated to asked questions and she dealt with all my objectives. Thank you, Ashley! My baby is finally covered."
"Good service and everything explained well."
"Never had any problems with them, even when I did a cancelation with them. It was smooth and very simple."
"I had an accident and my car was insured through PMD for less than 6 months but my claim was approved! So I'm very happy with PMD."
"10 out of 10 service!"
"PMD is the best when it comes to premiums and their App is very convenient. Not to forget Thuto Montjane for the excellent service, give that man a Bells."
"Thank you to PMD for the wonderful service they have offered. It was a quick response - within 24 hours my claim was approved. Bravo!"
"After I had an accident in late December 2020, PMD was my last hope to get me through the misfortune. The negative narratives I began hearing about them helped me to prepare to have to encounter challenges with them. I did have few moments of frustration. Nevertheless, I have to compliment and appreciate PMD for coming through for me - throughout the process, it was easy to get hold of their consultants, easy to claim, and immediately get a courtesy car although I had to return it back long before my car was repaired.
My biggest disappointment was its admin department. My sincere appreciation to someone by the name of Mathuma - it is her exemplary commitment to, and genuine value for, her clients that has restored my faith in the outstanding people in PMD. I must also add Ntombi Silawu, she was very helpful whenever I had a chance to talk to her. So much good work has been done repairing my car. It was a difficult time but I appreciate all the considerable efforts that were made and I am happy to have my car back. Thank you."
"I was so hesitant about joining PMD, but the consultant I spoke was so professional and had such understanding in dealing with my objectives and fears of the bad reviews that I found. This made me rethink and am so excited to be a member."
"I'm so happy with PMD. My car got stolen and PMD paid as promised. No hassles, quick and simple. Premiums are reasonable as well! I would highly recommend them. PMD really understands their young professional clientele."
"Thank you, Gugu, Lorinda and Anthea for such amazing and helpful people in PMD. I am more than happy with the service. The ladies are polite, helpful, and caring. They are a true asset to PMD and I wish them all the best."
"Had a great experience with Thandeka. She explained in detail and made sure I understood and that all my questions were answered. Thanks, I now have cheaper car insurance!"
"PMD, I am so proud to be your client! I wish I had the loudest microphone so I can tell all my family, friends and colleagues that my claim of over R72,000 was approved and the panel beater has started repairing my car. I bless the day I took my comprehensive cover at PMD!"
"Fantastic PMD service from Atlehang Molefe. I dealt with her previously and now a year later she still delivers the best service ever. She goes above and beyond to make my experience easy and comfortable. She truly is an asset to the PMD team, your company, and your brand. Thank you Atlehang. 10 out of 10 rating. "
"I'm sincerely grateful to PMD for assisting me when I had a huge problem with my broken rear window despite the fact that I didn't insure it on my insurance. Thank you so much for the help I got from you - much appreciated. I'm so proud to have joined up with PMD insurance. The panel beaters fixed my car and I'm happy with the outcome."
"I'm proud of PMD, I have been with them since 2002 and they never disappoint. Guess what? I have already claimed with no hassel at all. Your excellent service will never go unnoticed. Keep it up PMD team."
"Thank you so much for taking our concerns as clients seriously. The Assessor came to Port Shepstone, we went to the scene and he did all the necessary assessments. Thank you PMD for understanding my desperation."
"Terrence had all the right things to say and he is good. Very professional. I hope I won't be disappointed after that wonderful sale. Thanks man, good job!"
"I would like to inform PMD about the excellent service rendered to me over the telephone. I would rate Naledi a score of 9 out of 10!"
"On Monday 25 January 2021, I called PMD and was assisted by Ms. Nomusa Sithole. To be honest the lady gave me the most outstanding and pleasant service I have ever received. I must comment that she is one of the best consultants in the industry ever. She treated me with dignity and respect. I wish her all the best. Keep up the good work!"
"I would like to inform you that Mphilo Stofu is such a kind, bubbly polite consultant. She was so easy to talk to and very informative. I could talk to her every day. Please give her the gratitude she deserves. She's a 10!"
"I would like to express my gratitude for how Nnmsa Sithole assisted me with my PMD car cover. I wish her well :)"
"I was in an accident on the 30th of December. My car was written-off and PMD has already paid MFC. PMD is one of the best insurance companies you can rely on. I'm proud of the PMD team for their excellent teamwork in updating a client on the progress of the claim. Keep it up guys!"
"I would like to commend Mbali on the great sales pitch she gave me. She was really thorough and professional in explaining what the policy entails. I also loved how she builds rapport with her clients. I am sure she didn't leave anything out, even reiterated the importance of going through the policy documents, which most clients fail to do. Come claim stage, we become stunned, yet everything was provided to us. Mbalenhle is a true, beautiful flower, and not once did she rush or ramble on as most sales consultants do. She took her time which is what most potential clients need in order to make an informed decision. She is a real asset to the company and I appreciated her time. A job well done Mbali, thank you."
"I just wanna pass a compliment to Thandi Tshabangu. She served me so well and explained everything to me clearly. She deserves a Whuuuuuuuuuu shaaaaaaam!”"
"No complications, you get what you want - quick and easy. Thank you."
"I just want to compliment Godfrey Molutsi. He has patience, a great sense of humour, and is willing to go the extra mile to make his clients happy. His service is perfect and I give him 100/100! Thank you!"
"My name is Mr. Selema, I would like to send my gratitude to Tyler for the best service. I felt like royalty due to the way she handled my case. Thank you very much, my sister, for the best service."
"10/10! Well explained with patience, clarity, and respect."
"I'm very impressed with the way I was assisted by my insurer, PMD. My claim was sorted in such a short time it really makes a difference. I will go back to the road shortly thanks to you PMD."
"I just wanted to let you know that the service which I received from Thabiso was incredibly professional. If I was running a company I would definitely have offered her a job. She was not only very patient with me but remained friendly and kept her promises. When she said she would phone back she did and in spite of the fact that I ended up not using your services, she remained courteous and is indeed an excellent ambassador for your company."
"I just want to say I'm humbled and grateful for the manner in which my claim was handled. I was confused, depressed, and vulnerable but your professionalism and sensitivity were above board. Keep up the good work."
"I have been with PMD for 2 years and am happy you dealt very well with me during the time of my accident."
"Today is actually the anniversary of my association with PMD. I want to give thanks once again to you, Mpho, and the rest of your colleagues who assisted me during my unfortunate incident. Once again you went the extra mile and made certain of your commitment to me and my family that my car would be sorted out. I can humbly say that the service level, execution, and delivery from a project perspective is truly admirable, to say the least."
"I would like to take this opportunity to complement Ntombi for her outstanding performance while she assisted me with the good outcome of minor dents and scratches for my vehicle claim. She knows how to put the client's needs first. She's is the best!"
"I just wanted to let you know about the excellent service that I am getting from PMD through great service and timely updates from Yvonne Mudau. She is doing a great job - I am happy I chose PMD insurance. Thanks again Yvonne."
"I just want to say thumbs up to Rodney for a great service. Thank you and keep up the good work."
"I'd like to thank you for the excellent customer service you provided me with today. You were very polite and had so much patience, you took me through everything so carefully and explained it all well. Thank you for the excellent service! We need more consultants like you Thuto."
"I would hereby like to extend my greatest appreciation for the excellent service that I received from Nomusa Sithole during my claim. An Insurance claim is not one of the best experiences to go through, however, she made it the best one for me. Please keep up the excellent work and all of the best going forward. Much appreciated, thank you."
"I would like to express the service received from Mojaki Molewa, who was assisting me with my query. She was willing and happy to assist me with my request – and even went the extra mile of making sure my request was completed quickly, ensuring that I received an update accordingly – She is a STAR!!"
"This mail serves to show an appreciation for the service I've received from: Kelebogile Rodney, Ayanda and more especially Pretty Nkathula. Thank you for coming to the party and making my claim a breeze. Great job!!!"
"I had a stressful 20 minutes when I got an SMS from PMD stating that I didn’t pay my premiums and I’m no longer active. I called PMD only to be assisted by the sweet and beautiful Mojaki Molewa. She helped me throughout the process, assuring me all the way. I was so relieved. If I ever have a concern or question I want Mojaki to help me. She is thorough at explaining and, even though I was angry and confused, she was the best at giving all the information I needed. In her you have the best employee - so much so that I would never consider changing to any other insurance company. Keep it up Mojaki. "
"Thanks for your great assistance regarding my policy."
"Was just great service! Sewela had the greatest patience and our interaction was just perfect. She made sure I understood everything, even those things I didn't understand when I first took car insurance with PMD. She is a humble person who has understanding. Above all, she is very patient and knows what she is doing. Thank you Sewela for everything - and for your time. It really shows that you love what you are doing. You even clarified all the myths we always hear about car insurance."
"The client service was best, the attitude 100%. I am happy with the sale I received. Definitely a keeper!"
"PMD I want to thank you for the assistance you gave me after my accident on October 25th. I just wanted to express my satisfaction so that people can see what a great insurance company you guys are!"
"Thank you for your excellent service l really appreciate it. Thanks for understanding."
"I would like to take this time to give PMD a well-deserved review! Just some background, on the 1st of September, I had my new car and was with PMD insurance for only 2 weeks, when a motorcycle skipped a robot and T-boned the car. If you could imagine the anxiety this caused - I was fearful that due to the fact that I was new to PMD, they would not approve the claim. However, after about 2 weeks (this is an understandable time frame considering the circumstances) I received a call to advise me that the claim had been approved. On the 23rd of September, I took my car to be repaired and, on the 20th of October I received it back. I would like to thank PMD for their assistance, service as well as their commitment to providing peace of mind to their clients! I would also like to give the Claims Service Team Leader, Mpho Nkosi, a massive shout out. He is highly efficient, extremely friendly, courteous, and just fantastic at what he does! I would highly recommend PMD, not only for the experience they provide to clients but also for the unbeatable quotes they offer."
"10 out of 10 rating to everyone in the claim process. My claim was attended to as a matter of urgency. I registered a car hire claim which was sorted out on the same day. My car was fixed and l was satisfied with the work. I got my car back in less than 28 days. l really appreciate that kind of service. l will stay with PMD."
"I really enjoyed speaking to Lucian Reddy today. He just made my day. Thank you so much for all the effort you put it, I really appreciate it."
"Excellent service. Sewela is a very professional consultant. I would recommend her any day."
"To Joel Molefe from Prime Meridian Direct - his service and customer interaction was amazing. I took out car insurance for the first time and he was very patient with me and explained everything step-by-step."
"I'm very happy with the way my claim was assessed and happier with the help I got from Mojaki. She is brilliant and very helpful. I am looking forward to spending more years with PMD - THE BEST!"
"I would like to express my gratitude for the service I received at PMD. Thank you so much for fixing my car. It was easy to claim and it took 3 days to get approval. PMD is the best insurance in South Africa. It provides great premiums. Ever since I joined you from my previous insurance last year I'm the happiest client ever! I now save more money and my claims are paid. Your staff is trained professionally and they are all friendly and helpful. The lady who helped during the claim was very wonderful. I am proud to be a PMD member."
"I would like to compliment Zolani Ngwenya who I found to be the best. I wanted to cancel my policy but Praise God I was speaking to Mr. Zolani. I have big respect for you sir. You are the best and your job suits you well."
"Today I phoned the PMD call center to update my residential address. I spoke to a lady named Yvonne Mudau. This woman was brilliant! She was so patient - I had so many questions and concerns about my policy but she dealt with them in such a respectful manner and made sure that I understood exactly what I was covered for. I am so pleased with the service I received from her. These are the type of agents we want to speak to when we phone in. Great stuff Ms Mudau!"
"I can only say positive things about themPMD. 5 claims I've made - angizange nga experience any problems. In the last accident my car was written off they paid up all the retail value amount and the shortfall. They also settled the remaining amount if I have to go for insurance again will consider them as my first option. So for me, PMD uNumber 1."
"I have recently got assisted by Nomusa Sithole with my claim and I am extremely happy with the level of her professionalism, patience, and excellent service. Much appreciated. Thanks a million for your kindness Nomusa."
"Patient, friendly, happy professional tone. Kamo knows her stuff."
"I just want to say well done on employing such an awesome people’s person! Ashley really helped me a lot, explained everything perfectly, and really made my day with his friendly service! 10/10!"
"I want to thank Lungile Maseko for the great service. I really would just like to thank her for listening to me and also getting back to me with the answers to my questions. I really do appreciate your help and you just made me relaxed. I'm happy!"
"Yazi was a great consultant very professional. She took her time to explain step by step my new policy. And she made me feel at ease. I'm very happy and hope that all PMD consultants are like her. Thank you so much gal."
"I would like to commend Nomusa Sithole on her good work. She assisted me the first time I called with professionalism and politeness. Keep up the good work Nomusa"
"Excellent service - Rodney Mduli managed to sort out my problem within less than half a day. I appreciate the fast help in today's stressful time you don't need your insurance to also add to your stress. Rodney made sure to relieve me from that stress today. Thank you very much."
"Just want to give words of happiness and excitement based on the service I got from Lwazi Jengu. It was so easy to shift from the old car insurance to PMD."
"Fantastic Service from Kgomotso. Thank you and keep up the energy and enthusiasm."
"I would like to compliment Sthembiso for the good service he gave me."
"To Mpho at PMD - 10 out of 10! You did me proud. And saved my wallet from burning. You are brilliant at what you do. There are NO words to explain my gratitude to you. Thank you from the very bottom of both my heart and soul."
"I would like to thank Thuto from PMD. He made everything easier – even understanding more about the Insurance. It was like talking to family. I understood everything and he gave me a chance to raise questions. Thank you very much."
"Great service at Prime Meridian Direct (PMD). My claim was finalised within 3 days. Relationships are a two-way street, PMD understands this very well. If you take, you must also give. PMD truly understands the value of their clients' money. PMD provides outstanding service, effectively. My car accident claim was finalised and paid out within 3 days. I have had it worst from other insurers - to an extent of 2 months waiting and anticipating. So big ups to PMD."
"I just want to compliment all your staff for really great service. From the beginning of putting in my claim, the staff were phoning me constantly to keep me updated with the status of my claim, without any issues. I didn't have one person that wasn't friendly, helpful and they always responded to all my emails very timeously. Even after my claim had been settled and I had a question my email was responded to and I was phoned and helped by a very friendly Ayanda. Thank you so much to everyone."
"My heartfelt gratitude and grateful thank you to Mpho and Estelle for their commendable service and dedication shown as ambassadors for PMD. They executed and delivered on my unforeseen claim. Going the extra mile for me as well as my referrals. Always on duty and performing under lockdown with true professionalism. I sincerely thank you guys for everything even going beyond the call of duty."
"From day one everybody that helped me was amazing. Their service was the best. They listen to me and asked me questions. I say thank you to everyone for the fantastic service - the best I've got in years."
"Thank you for your service. Very professionally done. Thank you"
"Gugu Ncube is the best. 10/10"
"I would like to compliment your best assistance or service this morning It's highly appreciated. Continue doing what is best for you."
"I'd like to say a very big thank you to Thembile for the amazing service today. He made the whole process which would normally be stressful, a very pleasant one. I'm happy to have saved around R500 with his help. You guys have a gem with Thembile."
"I would really like to warm-heartedly thank Rodney Mdluli for his A+ service. He layed every single detail on the table for me and made things easy for me to understand. He is definitely the best!"
"I would like to thank Naledi for the wonderful service. I hereby rate him 10 out of 10. Thank you very much for the wonderful service."
"Nombulelo Sojada gave me an exceptional service of 10 out of 10. Thank you."
"I would like to compliment Nombulelo Sojada for the good service she offer when I was calling to change to my policy, She assisted me nicely and was so friendly, without any problem. To PMD, I really emphasise that you are lucky and blessed to have an employee like Nombulelo who able to handle your clients with a respect."
"I am fully satisfied with your service. You are the best insurance guys, I appreciate your effort and I won't hesitate to recommend people to PMD because you are the best. Your service is excellent."
"I would like to say thank you to Naledi for assisting me so efficiently today. I ran out of airtime and he called me back and my issue was resolved in under a minute."
"I would like to pass my gratitude and compliment the excellent service provided by Mpho. His willingness to go the extra mileis part of his work. He makes sure he represents PMD's values in all he does. He’s friendly and very respectful. Best of all, he returns calls in a short period of time. He’s a genius!"
"I would like to send my deepest regards to Yvonne as she has proved that she is not just doing her job well but also cares for her customers. She helped me with all that I needed in just 1 short call, very efficiently and quickly. She is one of the best assets for PMD and I wish her the best."
"I would like to compliment Ashley for his great client services. As a new buyer, I am really impressed with his patience while I ask a lot of questions. Thank you so much Ashley. I really appreciate your service and I'll definitely recommend PMD to my family and friends because of your great client service."
"I want to give a shout out to Mpho, who was so diligent, friendly and professional in organising car hire for me! He put me back on the road within a few days of my car being stolen. He accompanied me in the car hire process until he made sure I collected the vehicle and was happy with it. Ntombi, my claim administrator who has been absolutely stunning all through the process, was on the ball from day one and has been surprisingly diligent, helpful, friendly and transparent throughout my claim process. She kept in touch with me and kept me informed at every single stage. PMD settled my claim so quickly with no fuss and no hassle whatsoever. "
"I have had an absolutely amazing experience with PMD car insurance! They made it surprisingly easy for me to sign up. Whenever you phone PMD you can be certain that a very friendly, helpful, and professional staff member will be on the other side of the line. They are all willing to go the extra mile to help! I recommend PMD to anybody and I am going to insure my next car with PMD with complete peace of mind."
"I would like to express my gratitude to Isago Kaitshane. The best consultant I've ever interacted with. Big up to you Isago."
"I would like to inform you of the outstanding service that I have received from Malebo. It's not common to find a consultant to assist you in the way I have been assisted by Malebo."
"Very helpful. They were clear and explained everything and answered important questions I asked. Thandi was amazing."
"I would like to take this time to compliment, appreciate and give my vote of confidence to Isago Kaitshane for the efficiency and integrity she conveyed when assisting me with my claim today. It certainly made my day and I wish her the best of prosperity in what she does."
"I have been a policyholder with PMD for about a year now. All my dealings with PMD have always been good and service is always on par, as expected. Ricardo was very helpful and his client interaction levels/skill was very professional and on point. In this “unliked” industry it is a quality that few possess. I see a very bright future for him. He is definitely a great asset to PMD. He exceeded my own expectations and for that, I am truly grateful. Ricardo is a star!"
"The fact that I asked mt PMD agent to phone me back and she did! I had so many questions just to be 100% sure and she was very helpful and patient."
"Thank you Ashton for the good service, advice and care during our call earlier this morning. Much appreciated. Hope that this type of service will last for ever!"
"Yesterday I joined the PMD family and guess what? Mbalenhle Magadi was excellent. She made me like the product and I was convinced because of the great service she gave me. A wonderful lady who really knows what she is selling and she is so clear and humble. Above all, I am happy to join PMD hope will work together regardless."
"Excellent! I'm happy."
"I love PMD. I was involved in a car accident on the 17th of March 2020. I called them and they towed my car for assessment. They approved my claim. I really appreciate PMD. Within 30 days my car was fixed. I'd recommend PMD to everyone."
"Credit needs to be given where it's due. I'd recommend PMD any day to anyone. Big up man!"
"Guys please join this insurance, they very helpful."
"Best car insurance by far!"
"PMD you are great. There is no insurance like PMD in SA!"
"I would like to compliment Komotso on her excellent professionalism and consideration towards a client like me. She answered all my questions in a professional manner and was able to alleviate all my uncertainties of the product. All thumbs up for her. Wishing her well on her professional journey. Thank you."
"Thank you so much to Yazi and her patience with me. It's really appreciated. "
"Thank you so much for car insurance PMD. I would most like to thank Thuto for explaining everything and giving me great affordable cover! Thank you."
"Best insurance ever! Thanks to PMD, in 2 weeks my claim was approved. I am definitely coming back to PMD as soon I get my new car."
"I would like to compliment Andiswa for excellent service and her willingness to answer every question posed."
"PMD Team, I would like to thank you guys for helping me with my car - it is now fixed I am so happy. In fact, I am out of words - I don’t regret having you as my car insurer. Even with my first car, PMD never let me down. PMD is my strong back up…thank you so much!"
"On Friday the 31/07/2020, I called in in regards to my claim and the unbelievable service and help I got from, Isago Kaitshane really solidified my trust in PMD. The young lady was kind, peaceful, respectful, patient and very friendly. Isago really went the extra mile to help me when I desperately needed it. PMD, please never lose such a team player. She is one beautiful soul that cares about the service PMD offers to its clients. What she did for me and my family will never be forgotten. Her level of help and support deserves a 100/100 rating! I thank Isago for the outstanding service and help she provided for me."
"Thank you for the service last night! I had a burst tyre and from the customer service agent to the tow truck guy - PMD jou lekker ding."
"Guys am so happy about your service - my claim was paid in a short time. Thanks PMD."
"I'm a recent customer, switched from Outsurance because of low premium but expected low-level service. I've since had an incident where my car wouldn't start at home and I used the PMD Mobile app and they were there in a flash. This past weekend I was in a deep rural area and I had an unfortunate incident of locking my keys in the car and I contacted PMD, and within an hour my door was unlocked, no questions asked. Thank you PMD."
"Level of professionalism was great, straight to the point. I was really impressed."
"Thank you for the outstanding service. As a customer, I am very happy to say that you have really helped me in these difficult times and made it very easy to claim. I am happy to be a part of the PMD family."
"I'm also a happy client at PMD. In November 2019 they were able to fix a minor accident without me having to pay an excess. Thank you to Gugu Ngubane at the claims office for her excellent service & assistance. This year in January I bought a new car and took comprehensive cover. I was assisted by Tshepo Motlhabi who was also very helpful in getting me the best premium for my car."
"PMD is good insurance. They don't give problems on your claim. I recommend people to join it rather than driving without an insurance."
"PMD offer affordable premiums. Thanks PMD!"
"I am not a client of PMD but I would like to compliment their online insurance quote system! I'm sure there are many others like me who are no longer a fan of getting insurance calls."
"I had a claim with PMD and it took them 7 working days to have the claim approved. Everything was transparent and they asked reasonable questions in order to further process my claim. They gave me an option of three panel beaters to choose from, however, they also gave me the option of any SAMBRA approved body repairer of my choice. The call centre is also quick – I did not have to stay on the line so long."
"10/10 rating! Dominic was very professional and helpful."
"Ashley made it easy for me to understand the insurance cover I wanted and went out of his way to contact the dealer and me. Very patient with the client, talks clearly and listened to me and answered every question I had. I'm happy I joined PMD."
"10/10 rating! I had a small accident and put in a claim via the PMD app. I received a callback and everything was handled very successfully. My car has been repaired and I'm happy. Thank you PMD."
"I would like to compliment Mr Thuto Montjane for his great service."
"Such friendliness! Everything was explained perfectly to me so that I understood. Made sure I was happy with the info I received."
"I hereby to applaud Tsholofelo Tladinyane and her professionalism, her intelligence and taking responsibility for her clients. She's the best - now I'm satisfied and happy. The App is also great and I managed to verify and process everything. Thank you very much Tsholo and PMD team. As large as the pictures were, all downloaded easily on the App. Also, No hidden costs, no admin fees and with all of this I'm happy and believe to have a great journey with PMD. "
"10/10 Rating! Sewela Dikgale knows how to interact with a client. She’s very patient and kind. She gives excellent service."
"10/10 Rating! My premium has been reduced as per my request. Thank you PMD. "
"I want you to know how much I appreciate the excellent service you provided on Tuesday 22/07/2020 when I took out comprehensive insurance for my car. Sewela, you were the best agent to deal with. Attention to detail, great communication skills, and ready to help and explain in detail about the cover. You made the experience even better than I expected. I will definitely tell my family members to talk to you when they move to PMD. I am definitely telling them to change their Insurance to PMD. Thank you for your excellent service."
"Thank you so much for the quick response I got on my claim. It was approved in a few days. Happy customer!"
"The level of professionalism Thabiso displayed during our interaction is unique, positioning the product offer in a simple and convenient manner. She started calling me from the beginning of the month. I took my time to investigate more about the company. She was very patient with me and checked regularly to see if I have taken a decision. She made me feel in control and valued."
"I just want to compliment Rodney – his service was the best and it was easy to communicate with him. Keep it up Rodney."
"I would like to thank and compliment Xolani on his excellent service. I am an extremely difficult client and I push to the limit. Xolani was calm and efficient, as well as kind and caring, going over and beyond to make me happy and ensure that I stay with PMD. His assistance is a prime example of why I stay with PMD. Thanking you for all your assistance thus far it is appreciated. #HappyClient."
"I'd like to thank PMD for your service and well-explained presentation from your consultant Nelson. I give him 100%. He explained everything to me clearly, fully and I got a package which I'm extremely happy with."
"I would like to take this moment to appreciate and applaud PMD for their excellent service with the insurance. I'm so glad to be back in the PMD Family. My day is made and I will definitely recommend PMD insurance to family and friends."
"Thanks a lot PMD – my claim was approved yesterday. I was in an accident on the 11th of June and received positive response from you guy yesterday. PMD is the best. Iwill definitely insure my other car with you guys."
"Would just like to compliment Isago Kaitshane the great service she gave me today regarding an enquiry I had. She was a so friendly over the phone and assisted me timeously. I really cannot explain how happy I am with the service of PMD. Keep up the good work guys and I wish the world could know."
"Received great service. They explained everything in detail. Happy to be part of the PMD family!"
"I had an accident on the 4th of June 2020, I lodged my claim on the 5th of June 2020 and my claim was approved on the 12th of June 2020! I’m happy with the service I got from PMD professionals such as Jevani Nairobi, Naledi, Nomusa and Kelebogile. So my advice to all PMD potential clients, make sure you understand the product you have signed up for to avoid confusion. PMD is a good insurer. I will stay with PMD even after my vehicle has been fixed. Thanks for your excellent service."
"Great service I received from all the guys who assisted me with the claims they were so helpful and courteous. Keep up with the WOW service. I am so proud to be your customer."
"I'd just like to pass my regards to PMD on their roadside assistance. Excellent service from both the tow service and PMD. Happy customer of almost 2 years. I was efficiently assisted on the 1st day of level 3 which had a large increase in traffic."
"I am writing this to personally compliment you on your exceptional customer service delivered me today over the phone. The sales staff at PMD are very professional. They know their products very well and listen to each and every query with patience and then provide a clear explanation to any questions raised. I would like to congratulate the competent staff for providing me with the exact solution that I was looking for, a comprehensive vehicle insurance policy."
"I would like to extend words of appreciation to Nonkululeko Madi. Through this difficult time, she has been of great assistance to me. She went beyond her line of duty and helped ease my situation the best way she could. Thank you so much Nonkululeko! "
"I contacted PMD regarding a new insurance policy for my wife and was assisted by Sherwin. Great service indeed! He explained everything in detail and clearly. I would give him 10/10 if that was the rating scale used. I am sure other policyholders are also happy with his service and telephone etiquette – well mannered and professional. Thank you."
"What great service – professional, quick and very considerate. I am a happy client."
"I would like to thank Isago for excellent customer service. She endeavoured to satisfy my request at first contact and was professional at all times."
"A PMD agent just helped me make an adjustment on my policy. She was extremely helpful and friendly. She knew exactly what she was doing, no hesitations and no awkward pauses. She is well informed and very efficient. Much appreciated, thank you."
"Thank you so much Buhle for your assistance. You made it so much easier compared to what I've heard if one wants to take out insurance on a vehicle. Five stars will be underrating to the service you have provided to me. You deserve ten stars and a trophy! Thank you once again for such professionalism, understanding and patience. The world needs more of you!"
"I had the pleasure of being assisted by a lovely lady when I claimed for the repair of my car recently. I was stunned by the number of updates I received. I must say I am extremely happy with the manner in which my claim was handled, especially since my accident involved a taxi (which usually ends up very sour). Avela Mbilini has left me with nothing but a smile on my face. I was ready to panic but her support strategy calmed me down. I am sure to broadcast to many that PMD is actually an ideal insurer after all."
"Wow! Amazing service, especially in comparison to other insurers I've had to deal with. Premiums are way lower than expected with the same cover. Thank you to Dominic (the sales person I spoke with) for such an easy experience :) Would definitely recommend!"
"My car is fixed as my claim was approved with only 1 premium paid. Guys you really keep your promises to your clients. I am so happy and I will be PMD customer forever. I wrote compliments at Hello Peter and am already advertising PMD to social media. Thank you so much guys – you are the only insurance company I can trust."
"I’d like to compliment you for the great and efficient service provided to me. Your agent went the extra mile and was very patient and professional. I really don’t know when was the last time I received such great service. I am truly humbled and I must say your agent is a great representative for the company. She really strives for the best in providing an exceptional customer experience. I am happy to be part of PMD family. Thanks once again for your great service – you’re the best ?"
"I would just like to give a huge shout out to one of your agents – she was a star! Pleasant, articulate, timeous and could have sold me ice in the Antarctic. She is a keeper. She knows her stuff and related it in a manner that did not bore or have me wanting to get off the phone. Not to mention the fact that your premiums are out of this world. She enjoys her job and her interaction with me made that apparent."
"I wish to compliment your agent for excellent service. Also I have received the best quote for my car insurance. I truly recommend my friends and family to PMD and rate your service 8/10."
"I haven’t had such fast, convenient service from any insurer before. The agent I dealt with was nice and extremely helpful and made my life a lot easier when dealing with the car dealership. If everyone worked the way he did then all clients could walk away with insurance in less than a few hours. Extremely satisfied."
"The Client Services lady who assisted me was extremely helpful, professional and patient. I really enjoyed my experience with her. Thank you!"
"10 out of 10 Client Service!"
"Good client service needs to be appreciated! You guys are the best...Thank You."
"I just wanna say thank you to the consultant who helped me. Great service indeed. I was able to save on my premiums.
Obrigado... I am one of your loyal customers."
"I'd like to rate your service 10 out of 10 - it's wonderful! The agent I spoke with has a warm personality."
"Thank you so much! A friendly consultant contacted me. Your service is always good."
"10 out of 10! Very good"
"The client service agent spoke so clearly and called me back immediately after I asked. Their agents know their products and explain in detail."
"I rate you 10 out of 10 PMD! Client Services professional was excellent."
"10 out of 10! Your agent explained everything to me very clearly and it was easy for me to understand."
"Wow service most definitely! The agent explained everything to me in detail and she sounds very humble whilst we were talking. Thank you for your service. Your agents have very good telephonic etiquette."
"I was so happy with the person who spoke to me and the low premiums!"
"7 out of 10 Rating! Thank you for great client service."
"A 10 out of 10 rating! The sales agent that helped me was so patient and good with product knowledge. All the policy details were explained well."
"My sister told me about PMD. Their agent was so helpful and made getting cover so easy."
"8 out of 10! Thank you :)"
"I rate PMD 10 out of 10 in their client service!"
"The claims agents assisted me with my claim which had so many ups and downs. They were able to calm me down when I was having a difficult time with the first repairer and were very understanding and helpful after I had moved my car to a different repairer. I am so thankful to each of them and command their spectacular service."
"Your agent was very helpful and she had a lovely personality."
"I spoke to Mr Athembele about my new policy. His service was very good. Thank you."
"Great client service - 10 out of 10!"
"I would just like to take the time to compliment you guys on a service well done. I would like to especially compliment the way my claim was handled, with such haste and efficiency. I am definitely proud to be a part of such a great family."
"10 out of 10 Sales Team!"
"I am writing this to personally compliment you on the exceptional customer service delivered me today over the phone. The sales staff at Prime Meridian Direct are very professional. They know their products very well and listen to each and every query with patience and then provide a clear explanation to any questions raised. I would like to congratulate the competent staff for providing me with the exact solution that I was looking for, a comprehensive vehicle insurance policy."
"The excellent service of Mandla was the highlight of my quotation process. He was patient and very professional whilst describing details in regards to the policy. Altogether a very friendly gentleman with well-pleasing service. 5 Star rating indeed! "
"I recently enquired with PMD for a competitive quote on car insurance. I was assisted by Mandla, an extremely helpful individual. This was the most efficient quotation process experience of all quotes I have received, after searching for over a month. Thank you for the great service."
"Thanks a lot! I had good communication with you now I'm a new client with PMD."
"Great client service Interaction!"
"What a pleasure it was dealing with Thuto. He was very professional but personable and relatable. I hope this is an indication of the kind of service I can look forward to receiving in the future."
"I would like to say thank you to Athembele for such a great service while quoting and creating a policy for me. Athe is so knowledgeable, patient and so friendly and made me feel that I am a very important client. I was furthermore impressed when he provided me with his direct line so that I am able to contact him should I have any query, this is awesome and makes me trust PMD even more. Thank you for such a great service :-)"
"PMD is absolutely lucky to have Kagiso - she made me feel at ease, laughs a lot, is patient, apologised even when she kept me waiting for seconds only. I am well informed by her explanation. Thanks"
"The most affordable, the best assistance to be honest. Never had a claim issue. Very good customer service. PMD U ROCK!"
"This is my second insurer. I have not had any problem. I love the fact that my premiums are affordable and I was recently involved in an accident and the claiming went smooth and it was approved, and on top of that, they will not change my monthly premiums to a new amount because of my recent claim. So for that am a happy client of Prime Meridian Direct (PMD)."
"Thank you PMD! My car is back and looking newer than when it went to the panel beater. And all this happened without any excess or even having to go around looking for quotations. Much appreciated ??!"
"I claimed twice last year and both claims were paid without delays. Recently things have been tough financially, however, PMD reduced my premiums by almost a half. Something I like most about PMD are their consultants - they are humble and so understanding. PMD IS THE BEST!"
"I'm now at ease knowing that I'm part of a family that not only has my interests at heart demonstrated by a premium that no other insurance provider could beat but also through the excellent ability to comprehensively execute, render and summarise what really is a great product!
Thank you PMD for such professional courtesy. Through New Business Professionals like your Mr Mnci, I foresee this relationship going a long way."
"I had the best quotation from PMD – couldn't believe your offer! And your sales agent – top quality."
"#ChooseDay – I just want to talk about my experience with PMD. Please people, consider your car insurance. PMD do they make you pay more because you live in a township. I also had an accident and had only been with them for one month and they paid fully. PMD could help other people save money and still receive the best service!"
"I write to you today with regards to the service I received from JEVANI NAIDOO. This was my first time taking out insurance and I must say it has been nothing but an absolute pleasure in dealing with PMD. Jevani was patient and her product knowledge was amazing, she is kind, friendly, and very professional - Not forgetting her prompt response time to queries. I would highly recommend PMD to my family and friends."
"I would like to thank PMD for the efforts that were taken to assist me with my claim. Thank you so much Bianca Gahler, you have been a great assistance to me - your response was so quick."
"Neli called me this morning, she is an excellent phone "whisperer". She knows her stuff and her voice compliments her exceptional astuteness, thank you Neli."
"I just received a call from PMD with regards to an insurance query and I found the service to be at an impeccable level. They explained everything thoroughly and really made the process easy."
We all want to find the best deal on car insurance. It should be cheap and cover everything that we need car insurance to cover too. Car insurance calculators are often used. In the old days, a car insurance calculator used a small number of elementary parameters. However, today, companies have advanced greatly in calculating car insurance, using complex parameters. Read on and find out what influences your premium.
Because car insurance is complicated, we advise readers to consider this article as only information. If you are interested in purchasing car insurance, please consult a certified, financial advisor for professional advice.
Insurers mostly provide cover based on the car’s ‘market value’.1 The market value is the average of the trade-in value, which is the lowest, and the retail price, which is the highest.
A trade-in price is what a dealership offers to take off the purchase price of a new car when you trade in your old car. The price is set by the dealership. A retail price of your car is the average price that a dealer will sell your car for. Insurers provide a discount if you insure your car for its market value.1
It’s a no-brainer that the value of the make and model of your car will greatly influence the premium. A premium to insure an expensive, luxury SUV will be a lot more than one used for insuring a small city car. Some cars are expensive to maintain, due to expensive spare parts.1 Other cars are more sought-after by thieves and hijackers. The insurer bases premiums on data from claim histories of all the various makes and models.
Usually, the older your car, the less its market value, and the lower will be the premium.1
Insurance is all about risk. The higher the risk to insure a particular car, the higher the premium. Fast sports cars with young drivers are at greater risk of having an accident compared to an adult driving a standard sedan. Thus, premiums for the former car are considerably higher.1 Conversely, if the risk is decreased by adding safety features to a car, the premium could be lowered.
Should you choose to cover your car with comprehensive car insurance, the premium will rise steeply. The reason for this is that your car is covered ‘comprehensively’ or completely, and hence the higher premiums. Third party car insurance provides limited cover and thus has a lower premium.1
Some insurance companies discount your premiums if you have other policies, such as life insurance, with them as well.1
You can do nothing about calculations based on the following parameters because they represent who you are.1
Again, it always comes down to risk. Young drivers, especially those below 21, are considerably less experienced and thus pose a greater risk on the roads compared to adults who have had many years of driving experience. Thus, young drivers have to pay a higher premium compared to older drivers. Be honest and fully inform the insurer who is the regular driver, to avoid possible rejection of a claim at a later stage.1
Statistics show that young male drivers under the age of 25 are at greater risk and are thus charged higher premiums compared to corresponding female drivers.1
Drivers who are professionals in science, medicine, engineering, and so on, statistically pose a low risk. As a result, insurers offer them discounted premiums.1
Insurers have found that, statistically, married drivers are less risky compared to single drivers, and thus are offered discounts.1
Drivers that have hardly claimed anything over several years are considered low risk and thus qualify for lower premiums, and no-claim bonuses. Drivers who start off with no driving history are initially charged higher premiums.1
Some insurance companies raise premiums if policyholders live and work in risky and maybe dangerous areas.1
By adding security features to your car such as anti-hijack and tracking systems will reduce risk and premiums.1
Using your car most of the time for business means you travel more and are thus exposed to greater risk. This means the premium will go up.1
The higher the excess, the lower the premiums are likely to be.1,2
Insurers prefer offering lower premiums to those drivers who are responsible with their finances.1
Benefits such as 24/7 roadside assistance may be part of your premium. You can lower your premium by canceling them but think carefully before you do so.
Now that you have read all about what affects car insurance premiums, make sure your car is adequately covered by buying cheap car insurance products with PMD (Prime Meridian Direct). It’s easy and quick – just go online with PMD’s Online Insurance Purchase Platform. You can do this at any time of the night or day, and make use of a call-back facility if you want to. Audio and video material are provided for extra assistance.
Online shopping continues to grow in popularity in South Africa. An ‘Online Retail in South Africa’ research study was carried out by World Wide Worx, which revealed that there was a 25% year-on-year growth in online shopping in 2018.
Is it the same for car insurance? Do people like buying car insurance online too? Buying car insurance online can save you time and you can buy it at any time which means you don’t have to squeeze it in during office hours. You could research a wide range of insurers online and make your choice when you’re happy, all without making or taking a single call.
The key to online shopping success for companies is to make it as easy as possible for customers. Some may argue that it is easier to buy something over the phone compared to filling out pages of information online. Nevertheless, some insurers have made it as easy and logical a process as possible. The latest IT technology allows website owners to constantly improve their online buying processes by studying how consumers behave on their websites.
Most leading insurers have embraced the online shopping trend and promote and sell car insurance online now.
It is true that insurers are catering for the part of the population that is digitally savvy. However, some South Africans still prefer to make purchases the traditional way, whether it is instore or via a telesales person.
More individuals’ perceptions about shopping online will change over time as the online shopping trend further matures. For example, many people didn’t’ trust online banking in the past but now, in 2019, banks are closing branches because people’s online banking habits reducing the need for them.
This trend is also evident in the online self-service sector. For example, MultiChoice, the owner of DStv, announced that they would restructure their workforce based on changing consumer behaviour, as more people interacted with the company online than in the past.
It is fascinating to see this growth in online shopping. According to a recent research study by the University of South Africa, many respondents were concerned about the security of their financial data when participating in shopping. Overall, they were more concerned about their online transactions’ security compared to face-to-face transactions.
Consumer buyer behaviour is intriguing because of financial crime occurring face-to-face too, whether it is card skimming during a transaction at a point-of-sale in a store, or someone being robbed at an ATM.
Either way, banks, in many cases, usually refund people who have been victims of financial crime. Every bank has its own terms and conditions. Therefore, we recommend that you confirm what and when your bank covers you in terms of fraud.
Like online retail stores, car insurance company websites make use of effective security measures which protect consumer information Not only is it in the insurers’ best interests, but it is also required by law (see for example the conditions contained in the POPI Act).
South African companies have, and continue to, invest in online security. PwC revealed, from its research, that SA companies actively combat economic-related crimes and 44% of all South African companies increased their expenditure on fighting fraud since 2016.
When it comes to buying anything online, follow the standard safety precautions. Make sure it is a legitimate website from an insurer before you share your financial information.
Buying car insurance isn’t the same as buying socks online. So, we recommend that you seek qualified financial advice before you buy car insurance regardless of how you decide to buy car insurance. Always read the terms and conditions and spend your time comparing every facet of insurers’ products before you make your final choice.
Buying products online is convenient and generally secure. Online stores and insurers usually make every effort to provide excellent customer care too.
Are you looking for affordable car insurance? Why not get an online quote or buy car insurance online with PMD?