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Everyone is impacted by COVID-19. If you need assistance or more information, visit the COVID-19 Corona Virus South Africa Resource Portal.

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CLAIMS HOW TO CLAIM
 LODGE A CLAIM

Claiming Is Easy

Contact us within 48 hours of all accidents and losses

Lodge a claim with our Mobile App or through our Online Portal.
  • Lodge a claim in real time
  • Get immediate roadside assistance
  • Emergency contact numbers at your fingertips
Download our Mobile App today.
Talk to a Claims Services Professional.
  • Call us during office hours
  • Get personal telephonic and email support
  • Step-by-step assistance on how to claim
Lodge A Claim
Or call us at 011 745 7800 during office hours.

Motor Vehicle Claims

Call us during office hours on 011 745 7800 or send an email to: claims@primaryasset.co.za or fax us at 011 367 7280

Motor Vehicle Accident Claims

Autobody – Dents and Scratch Claims

Towing and Roadside Assist Claims

Mechanical Warranty Claims

Health Claims

Please report any incident that may lead to a claim within 30 days of becoming aware of that incident.

Call: 011 745 7800
Email: claims@primaryasset.co.za
Fax: 011 745 7000

Lodging a claim has become much easier

Lodging your claim is now more convenient than ever.

Find out what our clients say about us

Kulani Ngwenya

“Thank you so much! A friendly consultant contacted me. Your service is always good.”