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Everyone is impacted by COVID-19. If you need assistance or more information, visit the COVID-19 Corona Virus South Africa Resource Portal.

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CLAIMS HOW TO CLAIM
 LODGE A CLAIM

Claiming Is Easy

Contact us within 48 hours of all accidents and losses

Lodge a claim with our Mobile App or through our Online Portal.
  • Lodge a claim in real time
  • Get immediate roadside assistance
  • Emergency contact numbers at your fingertips
Download our Mobile App today.
Talk to a Claims Services Professional.
  • Call us during office hours
  • Get personal telephonic and email support
  • Step-by-step assistance on how to claim
Lodge A Claim
Or call us at 011 745 7800 during office hours.

Motor Vehicle Claims

Call us during office hours on 011 745 7800 or send an email to: claims@primaryasset.co.za or fax us at 011 367 7280

Motor Vehicle Accident Claims

Autobody – Dents and Scratch Claims

Towing and Roadside Assist Claims

Mechanical Warranty Claims

Health Claims

Please report any incident that may lead to a claim within 30 days of becoming aware of that incident.

Call: 011 745 7800
Email: claims@primaryasset.co.za
Fax: 011 745 7000

Lodging a claim has become much easier

Lodging your claim is now more convenient than ever.

Find out what our clients say about us

Bonang Khoali

“I would just like to give a huge shout out to one of your agents – she was a star! Pleasant, articulate, timeous and could have sold me ice in the Antarctic. She is a keeper. She knows her stuff and related it in a manner that did not bore or have me wanting to get off the phone. Not to mention the fact that your premiums are out of this world. She enjoys her job and her interaction with me made that apparent.”