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Why car insurance matters: as told by our clients

Don’t you just love the freedom your car gives you? There are no schedules, no waiting in lines for your ride to arrive – just the open road. But what makes this freedom even better? Knowing you’re covered by reliable car insurance.

Discover why car insurance matters straight from our Prime South Africa clients’ reviews as shared on Hellopeter. Let’s explore its importance and how Prime is your trusted ally on the road.

1. Financial security

While paying for insurance monthly might seem like a hassle, it protects you from huge expenses due to damage to your car if you’re involved in an accident. Most people can’t afford to pay for repairs or a new car if theirs gets written off.

Car insurance gives you the freedom to navigate life’s ups and downs with peace of mind and the knowledge that it will cover the cost of repairs or replacements. Remember that there are different types of car insurance to suit your needs.

As Hlengiwe shared in a recent review on Hellopeter, “I had a car accident, and I was attended to very well. My car was repaired and returned to me within a month without payment delays. For me, their service is 100%! If I were to choose an insurance company again, I’d still choose [Prime].”

2. Roadside assistance

Every driver’s nightmare is being stuck by the side of the road. But with car insurance, help is just a phone call away. Whether you need roadside assistance or a tow truck, simply contact your car insurance cover provider via phone or on our Prime app, and help will be on the way.

Prime client Sphesihle experienced this first-hand. “[Prime] is quick to respond and has very friendly consultants. I was assisted twice when my car was flat. I got an immediate response, and they followed up until everything was done.”

3. Tailored coverage

Good car insurance shouldn’t cost you an arm and a leg. That’s why Prime offers affordable, customisable plans that fit your budget and lifestyle. Whether you want basic coverage or complete protection, our flexible insurance options ensure you get the level of protection you need without emptying your wallet.

“I must say, I’ve never been so relaxed in my entire life knowing I have great and affordable car insurance. It’s very reliable and always there to assist me whenever I’m in need,” shared Thabile.

4. Trusted providers

In the world of car insurance, trust is critical. That’s why Prime is committed to providing reliable coverage you can depend on. Our policies offer protection at fair rates, so you’re covered in any situation.

“The service was great and very informative. The agent was also very friendly; his service was out of this world. Another thing I love about this policy is that it is affordable. Many insurance companies will never tell you about short-falls, but [Prime] doesn’t hide it from the people, which is something great”, said James.

5. Supportive services

Dealing with insurance claims can be tricky, but with Prime, you’re never alone. Our dedicated team is here to help you every step of the way, whether you need help understanding your policy or filing a claim. We strive to offer excellent customer service, from when you sign up to the unfortunate event that you have to claim, to everything in between.

“[Prime] makes things easy for me, and I get informed of everything regarding my policy”, said Thabo.

Mafemani also praised the team’s responsiveness in their Hellopeter review, saying, “I joined the insurance in February 2023, and I am happy with the service I get. If I have issues with the app or anything else, I contact them, and the consultants are helpful…”

Your peace of mind is our priority, and we’ll do everything we can to support you throughout your insurance journey.

6. Safety net

Insurance serves as a safety net, protecting you from the uncertainties of the road. Whether you’re faced with an uninsured driver or need to repair or replace your vehicle after an accident, Prime has your back.

From comprehensive coverage for complete peace of mind to more budget-friendly options like our Customised and Third-Party PLUS coverage, we’ll help you choose the right option for you.

Don’t just take our word for it – our clients’ stories speak volumes.

As Palesa shared in her review on Hellopeter, “From the first call, the assistant was very professional. I got a quote within minutes with no hassles or fuss. I uploaded my pictures, and now I’m covered. I would highly recommend them to anyone looking for efficient service.”

Secure your peace of mind today

Don’t wait until it’s too late – get the car insurance coverage you need today. With Prime, enjoy the freedom of knowing you and your car is protected, no matter what life throws your way.

Visit our car insurance page to explore our coverage options and get an online quote in minutes.


This article aims to provide South African motorists with just some of the reasons they need to consider getting car insurance. Please note that car insurance should be bought with much thought and only through a certified financial services provider.

Do you want to buy car insurance now? Get affordable car insurance with one-of-a-kind benefits such as fixed premiums*, reducing excess*, and exceptional service. Terms and conditions apply.

Please get professional financial advice from a certified financial advisor to ensure you select the appropriate financial services product.

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