You will be part of the dynamic Research and Development team, where you’ll play a key role in testing, implementing, and optimizing innovative strategies aimed at enhancing client engagement, streamlining operations, and delivering impactful, data-driven results.
Main responsibilities
- Engage with clients to test and evaluate strategies, including targeted campaigns.
- Refine claims handling and customer interview techniques to boost satisfaction.
- Test and optimise upselling tactics for the Prime Protect App.
- Improve quote-to-conversion ratios and average premiums per client.
- Deliver results that exceed current performance benchmarks to demonstrate the effectiveness of new tactics and strategies
Minimum requirements
- Positive, self-motivated, and solution-driven individuals.
- Strong communication, active listening, and problem-solving skills.
- Creative thinkers who thrive in dynamic environments and collaborate effectively.
Qualifications & Experience
- Matric and a completed degree (Honours is advantageous).
- Fluent in English with excellent communication skills.
- Experience in client engagement, strategy testing, or process improvement is a plus.
Ready to be part of a company that’s redefining what it means to care in the insurance world – Apply Today!
