We, at Prime value and appreciate all client feedback and reviews, whether compliment or complaint.
Prime values all client feedback
At Prime we believe that feedback helps us better serve our clients. Now we have made it easier for you to share your review of Prime by giving us feedback directly on our website. Every review and rating is taken seriously and acted upon as required.
Discover more about Prime
Prime is part of a well-established financial services group and is a registered financial services provider. Prime has been providing affordable, valuable car insurance cover to South Africans since 2002 and we continue to provide thousands of South Africans with affordable car insurance defined by unique benefits. Feel free to learn more about our car insurance products here.
Please complete a ‘Call Me Back’ form on the website for us to call you, or email us via info@primemeridian.co.za. Feel free to call us on 011 745 7800 if you would like someone to assist you with more information about Prime. We look forward to hearing from you!
2019 Prime car insurance reviews
Here is a sample of the many positive reviews we have recently received from our many satisfied clients in 2019. They were happy for us to share their reviews with you too.
Claudia Theunissen had these kind words to say about Prime:
“Good day
I hereby wish to compliment your agent Athe for excellent service. I also received the best quote for my car insurance.
I will truly recommend my friends and family to Prime Meridian and rate Athe’s service 8/10.
Best Regards and thank you.”
Bonang Khoali shared her positive experience about Prime:
“Good day,
I would just like to give a huge shout out to one of your agents; Buhle, unfortunately, I do not know her surname. She was a star! Pleasant, articulate, timeous and could have sold me ice in the Antarctic. She is a keeper. She knows her stuff and related it in a manner that did not bore or have me wanting to get off the phone.
She enjoys her job and her interaction with me made that apparent. Not to mention the fact that your premiums are out of this world.
Thank you Buhle. Keep up the great work. GIVE THAT GIRL A BELLS!!!!
Regards…”
Another happy Prime client, Thulani Madatshi, took the time to write the following review of Prime:
“Good day
Hope this mail finds you well.
I’d like to compliment Thato Malele for the great and efficient service she provided to me. She went the extra mile and was very patient and professional. I really don’t know when it was that I last received such great service. I am truly humbled, and I must say she’s a great representative for the company. Thato really strives for the best in providing exceptional customer experience.
I am happy to be part of the Prime family. Thanks once again Thato for your service. You’re the best.”
We value our clients
Where would we be today without each and every one of you? We cherish and enjoy serving our clients daily. We strive constantly to make your car insurance experience with Prime easier. We provide a free app that includes safety features such as easy access to emergency contact numbers and roadside assistance. We’ve also made it easier for you to claim and to interact with your policy via our app or online portal.
Prime has a dedicated team to help our clients
We have a dedicated team to assist you with any queries. We do everything possible to always provide world-class service and to maintain that staff training and customer care are especially important to us.
Thank you
We would like to thank not only our clients like Thulani, Bonang, and Claudia, but each one of you. Thank you for your ongoing support and for making our mission of providing affordable car insurance, with unique benefits, possible for all South Africans. Are you not part of the Prime family yet? Feel free to contact us and discover why so many people are happy Prime clients.
