November 18, 2022
When buying car insurance, you would want to choose a car insurance company that will best suit your needs and your budget. Blindly buying car insurance from any company could turn out to be a mistake, especially if you are not sure if you can trust their product. In this article we explore what you need to know to find and choose the best car insurance company in South Africa, for your wallet and needs giving you peace of mind.1
The first question to ask is whether the car insurance company is legitimate, registered with the Financial Services Board as a financial services provider (FSP). If this is so, it will protect you, allowing you to fall back on South Africa’s laws to remedy any future financial dispute that may arise between you and the insurer. As a registered short-term car insurance provider, the company would have to supply standard financial and compliance reports, and have professional liability insurance, amongst others. These legal requirements add to the credibility of such a company.1
Although an insurance company's size does not necessarily reflect a reputable business, the size of a company can indicate a good track record and reputation. An insurer servicing thousands of clients proves it’s still meeting the required standards. And that is what you’re after – to rely on the company to look after your interests. It’s good to also make sure that the company is at least several years old or is a reputable and financially stable parent company as evidence of its financial stability.1
An accredited car insurance company must follow prescribed data capturing, filing, and recording requirements. This compliance enforces a high standard of professionalism and compliance, which is the cornerstone of any good insurer-customer relationship. So, in case of a dispute, the company’s documentation and voice recordings will be easily accessible.1
It is great to save money on car insurance. Many insurers tend to attract potential customers due to their low premiums. However, it is great to save money on car insurance. On the other hand, it’s best to do your research - buying low-cost insurance could only meet some of your car insurance needs. Go online and examine customer reviews to understand the insurer’s quality of service and customer sentiment. The most wonderful car insurance companies are conscious of their customers' needs, and their pricing is in line with other competitors.1
A car insurance company's large customer base clearly bears testimony to that company's high-quality delivery. Ongoing word of mouth ensures the continuity of existing clients and the attraction of new ones.1
Attending effectively to the needs of customers is the lifeblood of any company. How does the insurer manage a claim pay-out? Does the process flow, or is it full of obstacles? Customers love professional and quick service from their car insurers, which is much easier to do provided the customer has complied with all the company’s requests.1
When a motorist hears the name of an insurance company, what picture comes to mind? A company’s brand epitomises everything the company stands for. Strong customer support and loyalty enhance a car insurance company’s brand value. A car insurance company can maintain brand value and a satisfied customer base by investing in staff training and regularly updating management systems for smooth service delivery, among other things.1
Excellent car insurers strive to be innovative with their product range and stay ahead in their competitiveness. They have the best in mind for their customers when creating clear online strategies for high-quality car insurance products.1
The aim of this article is to show you that the best South African car insurance company subscribes to a list of legal requirements and has its customers’ needs at heart. These qualities will help you to know which company to choose for your own peace of mind, security, and safety.1
Get in touch with PMD if you would like to buy affordable car insurance or get a quote. Get affordable, comprehensive car insurance with fixed premiums* and a reducing excess* only from PMD. Discover more about our world-class service together with our specially designed products. T’s and C’s apply.
Sources:
December 4, 2023
December 4, 2023
November 7, 2023
